Dezurik & Capital One 360
Operations and Supply Chain Management
November 12th, 2013
Executive Summary
Company Overview
From an operations management perspective, we compared and contrasted Capital One 360 to Dezurik. We looked at many different aspects of both businesses in relation to various operational and business elements. We conclude that both corporations have significant differences based on manufacturing versus service operations. Dezurik is a pure manufacturing company, which was founded in 1928, while Capital One 360 is a pure service company that was founded in 2013. Dezurik designs and manufactures valves for use in commercial and residential applications. Capital One 360 provides online banking options to consumers in the United States.
Topics Covered
Our goal in this business report is to compare and contrast Capital One 360 and Dezurik based upon the following categories:
-Service vs Manufacturing contrast
-Business and Operations Strategy
-Process Design and Supply Chain, Flow Chart
-TQM, Jit, Six Sigma
-Kanban, Kaizan
-SWOT Analysis
-Capacity Planning
-Layout and Design
-Recommendations
In summary, both companies are making short and long-term adjustments to prepare themselves for the years ahead. By implementing our original recommendations within each company, they will both become more efficient and effective companies as a whole.
Manufacturing often provides services, and services often provide tangible goods. Dezurik is a pure manufacturing company, whereas Capital One 360 is a pure service company. Dezurik designs, develops, and manufactures tangible products that are valves and inventories them inside their manufacturing facility. Dezuriks plant equipment is used solely for the production of their valves and related products. The dezurik manufacturing company has low customer contact and a longer customer
Bibliography: Barth, Chris. "ING Direct Gets A New Name Following Capital One Acquisition."Forbes.Com (2012): 18. Business Source Premier. Web. 8 Nov. 2013. Browdie, Brian. "Cap One To Change ING Direct 's Name." American Banker177.173 (2012): 2. Business Source Premier. Web. 11 Nov. 2013. "DeZURIK, 1928 TO TODAY." DeZURIK. N.p., n.d. Web. 9 Nov. 2013. . "Red 's the New Orange. My, How We 've Grown." Capital One 360. N.p., n.d. Web. 9 Nov. 2013. .