Chick-Fil-a Case Study
Chick-fil-A: A Case Study
Rhonda Coleman, Natosha Neal, Terrence Ridley, Greg Susnik, and DeRon Walker,
Indiana Wesleyan University
Seminar In Business / Bill Brown, Facilitator
January 26, 2010
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I have read and understand the plagiarism policy as outlined in the syllabus and the sections in the Student Bulletin relating to the IWU Honesty/Cheating Policy. By affixing this statement to the title page of my paper, I certify that I have not cheated or plagiarized in the process of completing this assignment. If it is found that cheating and/or plagiarism did take place in the writing of this paper, I understand the possible consequences of the act/s, which could include expulsion from Indiana Wesleyan University.
Abstract This case study primary focused was on the Christian values of Truett Cathy, founder and CEO of Chick-fil-A, and their positive effect on the Chick-fil-A organization. A personal interview was conducted by our project team of local area managers the information obtained from that interview was used as a guide for determining the values implemented by Cathy and the Chick-fil-A organization. The results of this research proved that consistent and proper application of Christian values within a workplace setting can positively influence the culture of that organization and contribute largely to its ongoing success.
Introduction
Students of the Indiana Wesleyan University BSM45 core group organized a project team for the purpose of identifying and researching an organization who models itself after true Christian values, which have resulted in a proven track record of success.
In today’s tough economy organizations around the globe are experiencing the stress of surviving financially. The news headlines everywhere are full of companies who have fallen prey to poor organizational planning solutions and consequentially have been forced to file bankruptcy with no means of returning. And prior to
Rhonda Coleman, Natosha Neal, Terrence Ridley, Greg Susnik, and DeRon Walker,
Indiana Wesleyan University
Seminar In Business / Bill Brown, Facilitator
January 26, 2010
-------------------------------------------------
I have read and understand the plagiarism policy as outlined in the syllabus and the sections in the Student Bulletin relating to the IWU Honesty/Cheating Policy. By affixing this statement to the title page of my paper, I certify that I have not cheated or plagiarized in the process of completing this assignment. If it is found that cheating and/or plagiarism did take place in the writing of this paper, I understand the possible consequences of the act/s, which could include expulsion from Indiana Wesleyan University.
Abstract This case study primary focused was on the Christian values of Truett Cathy, founder and CEO of Chick-fil-A, and their positive effect on the Chick-fil-A organization. A personal interview was conducted by our project team of local area managers the information obtained from that interview was used as a guide for determining the values implemented by Cathy and the Chick-fil-A organization. The results of this research proved that consistent and proper application of Christian values within a workplace setting can positively influence the culture of that organization and contribute largely to its ongoing success.
Introduction
Students of the Indiana Wesleyan University BSM45 core group organized a project team for the purpose of identifying and researching an organization who models itself after true Christian values, which have resulted in a proven track record of success.
In today’s tough economy organizations around the globe are experiencing the stress of surviving financially. The news headlines everywhere are full of companies who have fallen prey to poor organizational planning solutions and consequentially have been forced to file bankruptcy with no means of returning. And prior to