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Chap016
Chapter 16
Organizational Culture

True / False Questions 1.
Organizational culture shapes and reinforces certain employee attitudes and behaviors by creating a system of control over employees. True False 2.
Symbols, rituals, and espoused values are three major types of observable artifacts. True False 3.
Physical structures say a lot about a culture. True False 4.
Ceremonies are the daily planned routines that occur in an organization. True False 5.
Espoused values can range from published documents, such as a company's vision or mission statement, to verbal statements made to employees by executives and managers. True False 6.
When a company holds to its espoused values over time and regardless of the situations it operates in, the values become less believable to employees. True False 7.
It is easy to stay true to espoused values in times of economic downturns. True False 8.
Whatever a company's underlying assumptions are, its hidden beliefs are those that are the most likely to dictate employee behavior and affect employee attitudes. True False 9.
Organizations that have cultures in which employees think alike but are not friendly to one another can be considered communal cultures. True False 10.
Organizations that have mercenary cultures are likely to be very political. True False 11.
As companies grow, they tend to move toward a networked culture, because solidarity is harder to foster when groups get really large. True False 12.
A positive service culture has been shown to reduce accidents and increase safety-based citizenship behaviors. True False 13.
Creativity cultures affect the quality, not the quantity, of creative ideas within an organization. True False 14.
Strong cultures take a very long time to develop but are easy to change. True False 15.
Strong cultures are always good cultures as they guide their employees toward the most

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