Change Management in Eabl.

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Jomo Kenyatta University of Agriculture and Technology

Mombasa CBD Campus

Master of Business Administration

HCB 3213 Change Management

Lecturer: Adet N. KachiTel: 0720 365 219Email: adetkachi@yahoo.com

Introduction

JKUAT warmly welcomes you to the MBA program. The entire team is committed to make your study highly enjoyable, but also engaging enough to inculcate in you key management and leadership competences necessary for continued organizational growth. We are committed to help you enhance your corporate contribution and so propel your career to the next level.

Change management as a course unit is designed to provide you with an understanding of the implications of the rate of change on organizations. The unit will focus on the pressures of change on organizations and will attempt to link various organizational situations to both theoretical and empirical interventions typical of the 21st century environment. Its purpose is to apply the knowledge gained through studying change management to improving the capacity of organizations to effectively manage change by putting the change process in the larger context of larger social and economic forces. A practical approach will be given special attention to the extent of inculcating creative pragmatic problem solving orientation within the context of the module.

Course Target
The target group for this course includes persons holding managerial and leadership responsibilities in companies, Non-governmental Organizations and government agencies, among others, who also meet the minimum academic requirements of JKUAT for its MBA course. Course Delivery

This unit will be conducted using lectures, case studies, group discussions and , academic debates among others. The class may be structured in groups which will be expected to study given topics, prepare academic reports and present them in class for discussion as may be required of them from time to time.

Learning Outcomes

On successful completion of this unit, you are expected to be able to: •Understanding change in organizations- its drivers, the strategies to use when formulating change programmes. •Understanding the levers to be pulled when implementing change and managing the effects of change processes •Appreciation of change practice and how these can be influenced and managed. •critically evaluate the body of knowledge on which contemporary principles of change management are based •apply theories and concepts change management in implementation and leading change in organizations

1.1Course Content.

1.1.1Theoretical foundation of organizational Change

1.1.2Approaches and identifying need for change

Planned and emergent change
Prevalence and magnitude of change
Recognizing the levels of the problem that needs change

1.1.3Basics of change process

Starting the process of change
Change agents
Diagnosis of change
Strategies and management of emergent change
Data and information for identification of problem

1.1.4Role of Management in Management of Change

Role of Management
Role of Staff/Workers in change effort

1.1.5Organizational Culture and its impact on Change Effort •Levels of corporate culture, visible, expressed and core values

1.1.6Models of Organizational Change

Kurt Lewin’s 3- Step Model of Change
Force-field model
Systems Analysis model

1.1.7Organizational Learning and Organizational Effectiveness in Driving Change

Leadership and Stakeholders involvement
Management of employees change meetings

1.1.8Implementing Change

Motivating others to change efforts
Training and Development to achieve cooperation
Managing change transition
Caution during the process

1.1.9Tools and techniques of enforcing change

Types of interventions
Selecting appropriate intervention tools
Managing the change trauma

1.1.10Mechanism of maintenance and sustaining change

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