Verizon Wireless: Best nationwide cell phone plans
One source dubs Verizon Wireless (*Est. $40 per month and up) "the Cadillac of cellular." Reviewers agree it is easily the best cell phone service money can buy. But like a Cadillac, it doesn't come cheap, and Verizon Wireless's customer service has managed to infuriate many customers and some prominent critics. If you're one of the furious -- or you just want to save some money on your cell phone bill -- reviewers recommend checking out regional carrier U.S. Cellular (*Est. $30 per month and up), discussed below. Related Searches
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Verizon Wireless sweeps nearly every award in nearly every test and survey listed in Our Sources. It outclasses all other nationwide carriers in terms of call quality (J.D. Power and Associates), 4G data speed (PC World, Computerworld and Laptop Magazine) and coverage (PCMag.com) -- and now it's got the iPhone. "Holy crap, you sound so much better," a friend told Wired reviewer Brian X. Chen when he switched to the Verizon iPhone. "That's amazing. I can actually hear you." Unlike the much-maligned AT&T network, "The Verizon device lives up to the promise that yes, really, you're going to be able to make a phone call with your iPhone 4," Engadget.com's Joshua Topolsky says. '"After a couple of days of use, the fear that normally sets in about five minutes into a connected call with an AT&T iPhone all but disappeared." Verizon does suffer from slower 3G data speeds than AT&T, but reviewers say it's superior in every other way. Customer service gets iffy ratings: Verizon Wireless scores above average for customer service at J.D. Power and Associates, but average or below in other big customer surveys. Other reviewers use words like "evil" and "sneaky" to describe Verizon Wireless's business practices. The Federal Communications Commission started questioning Verizon in late 2009 after The...