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Case Study Winterbourne View

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Case Study Winterbourne View
201 – Task D – Case Study Report

Winterbourne View
Castlebeck Care (Teesdale) Ltd

Introduction –

Winterbourne View was a private independently run hospital by Castlebeck Care (Teesdale) Ltd. Opening in December 2006 the hospital was a 24 bed unit providing treatment, care and support for adults with autism, learning disabilities and challenging behaviour. The hospital had 2 floors each with 12 beds, the ground floor contained the offices, kitchen, laundry and meetings rooms. The second floor was a 12 bed unit providing support to rehabilitate service users towards independent living. The third floor again was a 12 bed unit providing more intensive treatment for service users with more complex needs.

The hospital provided commissioners, service users and their families with a ‘statement of purpose’ of what would be provided. This boasted a quality service providing high quality specialist healthcare, treatment and support, based on the needs of the individual to achieve their full potential. Through the recruitment, development and retention of well trained and dedicated staff, including registered nurses and psychiatrists. Each service user benefitting from appropriately registered staff and a multi-disciplinary team approach.

It came into the spotlight following the BBC programme Panorama secretly filming within the hospital, and raised much concern about the abuse that was taking place. Terry Bryan a senior nurse working at Winterbourne View reported his concerns firstly to management at the hospital and then to The Care Quality Commission (CQC). His concerns of abuse were not listened to in both cases, and decided to approach the BBC.

BBC Panorama Undercover Care The abuse Exposed –

Aired 31st May 2011, Panorama’s programme exposed the disturbing levels of abuse taking place. An undercover reporter Jo Casey gained employment as a support worker and secretly filmed within the hospital for 5 weeks. Before he went undercover the BBC sent Jo on a private

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