In reports for both Winterbourne View and Baby P, there are serious failures from all care providers in ensuring safe and adequate care and safeguarding of the individuals involved. The serious failures and issues range from a lack of communication and reporting, to physical and mental abuse (in the case of Winterbourne View), and a lack of training and acceptance of responsibility in both cases.
Winterbourne View, a private residential home caring for those with learning difficulties, challenging behaviour and complex needs, was closed in June 2011 after a CQC inspection found that the registered care provider, Castlebeck Care (Teesdale) Ltd had failed to ensure that people living at Winterbourne View were adequately protected from risk, including the risks of unsafe practices by its own staff. The CQC inspection began immediately after they were informed that BBC Panorama had gathered months of evidence of serious abuse. The report published on Winterbourne View showed that Castlebeck Care (Teeside) Ltd were not compliant with 10 of the essential standards which the law requires care providers to meet:
•The managers did not ensure that major incidents were reported to the Care Quality Commission as required. •Planning and delivery of care did not meet people's individual needs. •They did not have robust systems to assess and monitor the quality of services. •They did not identify, and manage, risks relating to the health, welfare and safety of patients. •They had not responded to or considered complaints and views of people about the service. •Investigations into the conduct of staff were not robust and had not safeguarded people. •They did not take reasonable steps to identify the possibility of abuse and prevent it before it occurred. •They did not respond appropriately to allegations of abuse. •They did not have arrangements in place to protect the people against unlawful or excessive...