Student
BSA/375
Instructor
Date
Service Request SR-rm-022
Riordan Manufacturing
Riordan Manufacturing’s COO, Hugh McCauley wants to integrate the existing variety of HR tools into a single integrated application in all of Riordan Manufacturing plant locations. He states, “We would like to take advantage of a more sophisticated, state-of-the-art, information systems technology in our Human Resources department” (Riordan Manufacturing, 2006) It states on the service request that the project should be completed in approximately six months to be ready to use in the second quarter. Riordan Manufacturing has four plant locations: San Jose, CA; Albany, GA; Pontiac, MI; and Hangzhou, China. Determining the key stakeholders, …show more content…
Joint Application Development is defined as, “A structured process in which users, managers, and analysts work together for several days in a series of intensive meetings to specify or review system requirements.” (Valacich, J. S., George, J. F., & Hoffer, J. A. (2012) Using Joint Application Development would bring all of the main stakeholders together in workshops to discuss their individual system needs, system expectations, and business functions. Having all of the key players together allows the analyst to be able to directly answer questions and cross educate each department by explaining in detail, the ins and outs of the current system and the system to be implemented. Our text states, “You need to find out how users would like to improve the current systems and organizational operations with new or replacement information systems. One of the best ways to get this information is to talk to those directly or indirectly involved in the different parts of the organization affected by the possible system changes.” (Valacich, J. S., George, J. F., & Hoffer, J. A. …show more content…
A project scope usually outlines the deliverables, requirements, and project objectives that need to be accomplished to attain successful implementation of the final product. Stated on the SR-rm-022 service request, “The project should be completed in approximately six months, so the new system can be utilized in the second quarter of next year.” (Riordan Manufacturing (2006) The Joint Application Development workshops will allow the analyst to gather the needed information for the project scope. We know that it needs to be up and running within 6 months, and we know that all systems must be integrated in order for it to be successful. Acquiring a Work Breakdown Structure of each key stakeholder will help this process be more effective and