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Service Request SR rm 022

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Service Request SR rm 022
Service Request SR-rm-022
BSA/375 Eric Secrist
David Beasley

Service Request SR-RM-022

Hugh McCauley, the Chief Operations Officer of Riordan Manufacturing, has placed a service request, SR-rm-022 to integrate all existing Human Resources tools into a single integrated application across all plant locations. The business would like to take advantage of a more sophisticated, state-of-the-art, information systems technology to replace their current Human Resources Information System or HRIS (Riordan Manufacturing, 2006.)
In response to this request, this document will outline the following items. The information-gathering techniques and systems analysis tools proposed for this project. Critical factors to ensure the sucessful gathering of information required for the project. Description of the project scope and the areas of project feasibility, and key stakeholders of which requirements will be collected are also discussed.
INFORMATION GATHERINT TECHNIQUES AND SYSTEMS ANALYSIS TOOLS To ensure project success, it is important to gather your key stakeholders together to discuss the system. Key Stakeholders for this project would be key management personnel, IT staff, and users of both the legacy system, and the new system. Your key stakeholders will also be the first level of intelligence gathering performed. Key management personnel such as Hugh McCauley, the COO, who can give the corporate view of the legacy and the new system. HR Director Yvonne McMillian and Payroll/Tax Clerk Anan Richlich can give an exact use case on the HRIS system, and will be the two primary sources of legacy information. Director Yvonne can determine training requirements with the help of the IT department. The IT department can provide information about the legacy system and the capabilities of the current infrastructure of the business. IT can also judge and approve new requirements, privacy structures, and future support needed to maintain the system.



References: Cutler, T. P. (2015). Internal vs. external threats - Digital locksmiths. Retrieved from http://digitallocksmithsinc.com/2013/03/27/internal-vs-external-threats/#.VQ5XR-HZBww Riordan Manufacturing (2006). Riordan Intranet. Retrieved March 15, 2015 from http://ecampus.phoenix.edu/secure/aapd/cist/libraries/IT Service Requests.htm University of Phoenix 2005-2009 Unified Security Management USM Platform. (2015). Retrieved from https://www.alienvault.com/products?utm_source=Google&utm_medium=CPC&utm_term=%2Balienvault&utm_campaign=SITELINK-ALIENVAULT_USM&gclid=COrosKLUv8QCFRSIfgodGr4AUg Joint application design - Wikipedia, the free encyclopedia. (n.d.). Retrieved from http://en.wikipedia.org/wiki/Joint_application_design Bicara, Bedes (2009). Bicara Property. Retrieved January 16, 2010 from http://bicaraproperty.wordpress.com/2009/08/19/scope-of-feasibility-analysis BambooHR: Human resources software for small and medium businesses. (2015). Retrieved from http://www.bamboohr.com/ Valacich, J. S., George, J. F., & Hoffer, J. A. (2012). Essentials of Systems Analysis and Design (5th ed.). Retrieved from The University of Phoenix eBook Collection. Dennis, A., Wixom, B. H., & Roth, R. M. (2012). System analysis and design (5th ed.). Retrieved from The University of Phoenix eBook Collection.

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