Case Study Coca-Cola
Diana P. Hudson
Organizational Behavior: MBA530
Case 3
What Employees of The Coca-Cola Company Say about Their Jobs
April 25, 2010
1. What information contained in the seven employees’ comments about their jobs related to the core job characteristics of skill variety?
Coca-Cola prides itself with their ability to empower their employees to achieve there full potential. In an effort to drive employees to improve performance, Coca-Cola strives to slot key players into key positions. The most capable people have the most positive impact of the company’s business results (Coca-Cola Hellenic Bottling Company, 2004). By the use of skill variety, these seven employees at Coca-Cola relate different skills to assist them in completing their work. An example is, Jocelyn cultural background has delivered marketing objectives and goals from the Hispanic community (Nelson & Quick, 2009). In addition, Coca-Cola sales director Tor encourages problem solving and provides the support needed. Tor state that his job allows opportunity for personal and professional growth. To become a part of Coca-Cola made Tor feel that it is his responsibility follow his passion and create a career destiny. On the other hand, Mary Page uses her skills to develop the global strategy that lead the company to become a Fortune 100 company. She believes there are very few places that will allow an employee the independence and encouragement to do a job that she love and enjoy. Rebecca states that her job makes her happy while at the same time help her develop an open mind to culture and perspectives to help the company gain leadership in marketing worldwide. She said the work experience for the company has changed her life (Nelson & Quick, 2009). Coca Cola define culture by seven core values; leadership, passion, integrity, collaboration, diversity, quality and accountability. The company has two important assets, their people and their brand. Skill variety allows the employees
Organizational Behavior: MBA530
Case 3
What Employees of The Coca-Cola Company Say about Their Jobs
April 25, 2010
1. What information contained in the seven employees’ comments about their jobs related to the core job characteristics of skill variety?
Coca-Cola prides itself with their ability to empower their employees to achieve there full potential. In an effort to drive employees to improve performance, Coca-Cola strives to slot key players into key positions. The most capable people have the most positive impact of the company’s business results (Coca-Cola Hellenic Bottling Company, 2004). By the use of skill variety, these seven employees at Coca-Cola relate different skills to assist them in completing their work. An example is, Jocelyn cultural background has delivered marketing objectives and goals from the Hispanic community (Nelson & Quick, 2009). In addition, Coca-Cola sales director Tor encourages problem solving and provides the support needed. Tor state that his job allows opportunity for personal and professional growth. To become a part of Coca-Cola made Tor feel that it is his responsibility follow his passion and create a career destiny. On the other hand, Mary Page uses her skills to develop the global strategy that lead the company to become a Fortune 100 company. She believes there are very few places that will allow an employee the independence and encouragement to do a job that she love and enjoy. Rebecca states that her job makes her happy while at the same time help her develop an open mind to culture and perspectives to help the company gain leadership in marketing worldwide. She said the work experience for the company has changed her life (Nelson & Quick, 2009). Coca Cola define culture by seven core values; leadership, passion, integrity, collaboration, diversity, quality and accountability. The company has two important assets, their people and their brand. Skill variety allows the employees