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Case Studies of Systems

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Case Studies of Systems
Regular Paper Case Studies of Systems Engineering and Management in Systems Acquisition

George Friedman and Andrew P. Sage* 1 , 2 Department of Industrial and Systems Engineering, University of Southern California, Los Angeles, CA 1 Department of Systems Engineering and Operations Research, George Mason University, Fairfax VA, 22030-4444 2

C AS E S T UDI E S OF SY ST E M S E NGI NE E R I NG AND M ANAGE ME NT I N SY ST E MS AC QUI S I TI O N Received 6 April 2003; Accepted 22 September 2003, after one or more revisions DOI 10.1002/sys.10057

ABSTRACT This paper discusses the role of case studies in systems engineering and systems manage- ment, especially case studies that involve systems acquisition. We first provide a brief overview of case studies, including some of the analysis techniques useful for the conduct of case studies. Next, we discuss a two-dimensional framework for systems engineering and management case studies. The framework is in the form of a 9 row by 3 column matrix. We present a number of vignettes of case studies, at least one for each of the 27 cellular entries in this matrix. The hope is that this will be a stimulus and precursor of additional systems engineering and management case study efforts, both in terms of appropriate frameworks for these and in the actual conduct of case study research. © 2003 Wiley Periodicals, Inc. Syst Eng 7: 84–97, 2004 Key words: case studies; case



References: L. Adelman, Evaluating decision support and expert systems, 2. The experts who were rejected earlier de- Wiley, Hoboken, NJ, 1992 Press, Cambridge, MA, 1994. 5. SUMMARY organizations, Syst Eng 4(4) (2001), 242–261. tion, Int J Technol Management 19(3/4/5) (2000), 472– in case study research appropriate to the development 490. neering framework that appears suitable to orchestrate and software engineering, Wiley, New York, 1995. in the sense that issues, such as ethical and legal issues, Science and Technology, McGraw-Hill, New York, 2004, nally, we provided a number of pragmatic illustrations B.P. Shapiro, An introduction to cases Note 9-584-097, Har- vard Business School, Cambridge, MA, 1988 R.E. Stake, The art of case study research, Sage Publications, cable to each of the cells in the 27-cell two-dimensional Thousand Oaks, CA, 1995 cept. It would be of interest also to demonstrate that the (Editors), Wiley, New York , 1999, pp ments of case study research described in the first soning, Collier Macmillan, New York, 1984. cally justified research findings. If this were a single edition, Sage Publications, Thousand Oaks, CA, 2003a.

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