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Chapter learning goals Chapter 3 Understanding the role of Culture
1. To understand how culture affects all aspects of international management 2. To be able to distinguish the major dimensions which define cultural differences among societies or groups 3. To emphasize the need for international managers to have cultural intelligence in order to interact successfully in host countries 4. To recognize the critical value differences which frequently affect job behaviors 5. To be able to develop a working “cultural profile” typical of many people within a certain society, as an aid to expected attitudes toward work, negotiations, and so on 6. To understand the interaction between culture and the use of Internet
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Copyright ©2011 Pearson Education, Inc. publishing as Prentice Hall

Outline

Overview
The culture of a society comprises the shared values, understandings, assumptions & goals that are learned from earlier generations, imposed by present members of a society & passed on to succeeding generations

Social Culture

Culture’s effects on ORGANIZATION

Culture’s effects on ORGANIZATIONAL PROCESS

Organizational Culture

Organizational culture
Culture’s effects on MANAGEMENT Influence on NATIONAL CULTURE

Management focus
Cultural SUBSYSTEMS vs people’s behavior Culture VALUE DIMENSIONS
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CULTURE

Culture Clusters – GLOBE Research
Anglo

Social Culture
Latin Europe

Nordic Europe Germany

Eastern Europe Europe Confucian Asia Southern Asia Anglo

Arab Sub – Sahara Africa See Exhibit 3- 4
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Latin America

Cultures influence on organization (see more Exhibit 3-1)
Social Cultures
Attitudes
Work Time Change Individualism Materialism

Culture’s effects on Organizational Process

U.S. Culture Organizational Behavior Motivation Productivity Engagement Performance Individual influences future The environment is changeable Hark work leads to success Employment can be ended

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