Campose coffee shop report

A survey of customer satisfaction withCampos Café

The purpose of this survey is to measure customer satisfaction with Campos Café’s. This study not for commercial purposes and is conducted by a group of UTS students as part of study for a Marketing Research assignment. We would like to receive your feedback, comments and suggestions about Campos Café’s customer offerings. Please take few minutes to answer the following questions. This survey ensures your identity remains anonymous as we respect your privacy.

General questions:
1. Have you ever been to Broadway Campos Cafe? Please tick one
Yes – Please continue to the next question
No – Thank you for your time!

2. How often do you drink coffee alone? Please tick one
Daily
Couple times a week
Once a week
Couple times a month
Monthly

3. What are the reasons for your visit to Broadway Campos Cafe?
Please tick one
Enjoy with yourself
Enjoy with your work partners
Enjoy with your friends
Enjoy with your family
Others

4. What is your favorite coffee? Please tick one
Long black
Espresso
Macchiato
Original late
Original cappuccino
Originalmocha
Special flavor coffee
Others

5. Now we are interested in your opinion aboutthe quality of coffee atBroadway Campos Cafe. Please use the scale below to rate your level of agreement for each statement

Campos always provides me high quality coffee.
I strongly believe that the quality of coffee served in Campos is good.
The quality of coffees served at Campos is of superior quality.

6. Now we are interested in your opinions about the range of coffee served at Broadway Campos Cafe.
(Please use the scale below to rate your level of agreement for each statement)

Campos serves a variety of different coffees
I find that there is a wide range of coffees available at Campos Cafe
There is a vast selection of choice for coffees at Campos cafe

7. Now we are interested in your opinion about the price of coffeeat Broadway