Business Process Change
This paper describes a process within a workplace that needs to be improved upon and changed. It covers the best way to decide on an appropriate choice for a new process. It contains solutions and issues that are directly related to the current process. In addition, this paper provides solutions and new processes for overcoming the current process issue within the workplace.
BUSINESS PROCESS CHANGE PLAN
GB560 Designing, Improving and Implementing Processes
Session # 5
Michelle Kaczmarek
Kaplan University
November 13, 2012
UNIT 1 ASSIGNMENT
Q#1 Midwest Distributing Corporation opened its doors for the first time in 1973 by Frosty and Virginia Leiderbrand. Frosty’s overall goal for the company was to sell quality ice machines, freezers, and ice cream dispensing units at affordable wholesale prices throughout the Midwestern area. For many years Frosty worked hard at maintaining this goal, and was able to drive his company to be one of the top distributors in the nation. In the mid-1980’s Frosty passed away and the company was left to his wife, Virginia, and son, Ken and his wife Deb. (I should also mention that Deb is my sister-in-law). The two of them worked together to maintain the top distributor spot with their ice machine vendor, Scotsman Ice Systems (formerly owned by Enodis, Inc.). The two of them did not always see eye to eye on everyday functions and procedures, but it did not affect either one’s ability to sell their products. In 1995, Virginia passed away, leaving the company to her son, Ken whom still runs the company today. Today, Midwest Distributing Corporation functions with four employees on a daily basis. The company does a high volume in sales on any given day. However, we only need a minimum amount of individuals to get the every day work completed. The primary mission at Midwest Distributing is to sell quality ice machines at a price that the end user
BUSINESS PROCESS CHANGE PLAN
GB560 Designing, Improving and Implementing Processes
Session # 5
Michelle Kaczmarek
Kaplan University
November 13, 2012
UNIT 1 ASSIGNMENT
Q#1 Midwest Distributing Corporation opened its doors for the first time in 1973 by Frosty and Virginia Leiderbrand. Frosty’s overall goal for the company was to sell quality ice machines, freezers, and ice cream dispensing units at affordable wholesale prices throughout the Midwestern area. For many years Frosty worked hard at maintaining this goal, and was able to drive his company to be one of the top distributors in the nation. In the mid-1980’s Frosty passed away and the company was left to his wife, Virginia, and son, Ken and his wife Deb. (I should also mention that Deb is my sister-in-law). The two of them worked together to maintain the top distributor spot with their ice machine vendor, Scotsman Ice Systems (formerly owned by Enodis, Inc.). The two of them did not always see eye to eye on everyday functions and procedures, but it did not affect either one’s ability to sell their products. In 1995, Virginia passed away, leaving the company to her son, Ken whom still runs the company today. Today, Midwest Distributing Corporation functions with four employees on a daily basis. The company does a high volume in sales on any given day. However, we only need a minimum amount of individuals to get the every day work completed. The primary mission at Midwest Distributing is to sell quality ice machines at a price that the end user
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