business communication
DEPARTMENT OF MANAGEMENT SCIENCES
Submitted To: Shahbaz Sir
Submitted By: Saad Jamil
Roll No: 32258
Semester: 3rd (Section B)
Topic: Final Exam Paper
Subject: Business communication
QNO 1: Discuss in detail the concepts and problems of communication? Answer:
Communication:
The phenomenon of Communication is concerned with transfer of message. The message should reach the Decoder in order to gain a proper Feedback. However, since no two people are same, so communication style varies from person to person and in a broad perspective, from an organization to organization, country to country or culture to culture. Effective business communication is the lifeblood of every organization, a key to success in your career and help in your personal life. The volume and costs of business communication are great; so are challenges and opportunities for those with the right attitude and perpetration. When you combine the principles of effective business communication with common sense, you excel in your dealings with others.
Problems of communication:-
1: Convention of Meanings: When the communicators; the sender and receiver attribute different meanings to the same word, or use different words while intending the same meanings, miscommunication occurs.
On occasions, it sometimes happens that words intended to compliment someone, or a matter-of-fact statement. This is because words, expressions and statements have often different denotative meaning and connotative interpretation for the sender and receiver. The sender might not have a hint about how his words are taken in the receiver’s mind.
Denotations are the dictionary definitions of words. Since these meanings can be mentioned to the receivers to inform them about certain things without pointing to their positive or negative traits, most people agree on them. These words give the same meaning as their dictionary
Submitted To: Shahbaz Sir
Submitted By: Saad Jamil
Roll No: 32258
Semester: 3rd (Section B)
Topic: Final Exam Paper
Subject: Business communication
QNO 1: Discuss in detail the concepts and problems of communication? Answer:
Communication:
The phenomenon of Communication is concerned with transfer of message. The message should reach the Decoder in order to gain a proper Feedback. However, since no two people are same, so communication style varies from person to person and in a broad perspective, from an organization to organization, country to country or culture to culture. Effective business communication is the lifeblood of every organization, a key to success in your career and help in your personal life. The volume and costs of business communication are great; so are challenges and opportunities for those with the right attitude and perpetration. When you combine the principles of effective business communication with common sense, you excel in your dealings with others.
Problems of communication:-
1: Convention of Meanings: When the communicators; the sender and receiver attribute different meanings to the same word, or use different words while intending the same meanings, miscommunication occurs.
On occasions, it sometimes happens that words intended to compliment someone, or a matter-of-fact statement. This is because words, expressions and statements have often different denotative meaning and connotative interpretation for the sender and receiver. The sender might not have a hint about how his words are taken in the receiver’s mind.
Denotations are the dictionary definitions of words. Since these meanings can be mentioned to the receivers to inform them about certain things without pointing to their positive or negative traits, most people agree on them. These words give the same meaning as their dictionary
References: http://studyvalue.com/_management_sciences/_business_communication/concepts_and_problems_of_communication_5. http://www.uniassignment.com/essay-samples/english-language/barriers-to-communication-its-concepts-and-problems-english-language-essay.php http://www.tamu.edu/faculty/choudhury/culture.html http://www.skillsyouneed.com/ips/nonverbal-communication.html#ixzz3Q3NVj7Oz http://www.helpguide.org/articles/relationships/nonverbal-communication.htm http://www.engineering.utoronto.ca/Directory/students/ecp/handbook/documents/short.htm https://www.csun.edu/~vcecn006/summary.html Effective Business Communication 7th edition by Herta A. Murphy, Herbert W. Hildebrandt, Jane P. Thomas.