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Best Buy Uses Twitter

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Best Buy Uses Twitter
Contently empowers brand publishers and media companies to create and manage engaging content. Learn more! (http://contently.com/publish)

POWERED BY CONTENTLY (HTTP://CONTENTLY.COM/MARKETPLACE)
SOCIAL MEDIA (HTTP://CONTENTLY.COM/BLOG/SOCIAL-MEDIA/) BLOGGING (HTTP://CONTENTLY.COM/BLOG/BLOGGING-STRATEGY/) CONTENT MARKETING (HTTP://CONTENTLY.COM/BLOG/CONTENT-MARKETING/) CONTENT DESIGN (HTTP://CONTENTLY.COM/BLOG/CONTENT-DESIGN/) HOW TO (HTTP://CONTENTLY.COM/BLOG/HOW-TO/)

CASE STUDIES (HTTP://CONTENTLY.COM/BLOG/CONTENT-STRATEGY-CASE-STUDIES/) TRENDS (HTTP://CONTENTLY.COM/BLOG/CONTENT-TRENDS/)

(http://contently.com/blog/2012/12/13/decoding-etsyhow-content-is-changing-the-way-we-shop/)
CASE STUDIES

Decoding Etsy — How Content Is Changing the Way We Shop (http://contently.com/blog/2012/12/13/decodingetsy-how-content-is-changing-the-way-we-shop/)

(http://contently.com/blog/2012/12/13/capital-one-onpinterest-john-mcafee-saga-content-from-a-cab/)
CONTENT WATCH

Capital One on Pinterest, John McAfee Saga, Content from a Cab Ride (http://contently.com/blog/2012/12/13/capital-one-onpinterest-john-mcafee-saga-content-from-a-cab/)
JUNE

04, 2012
REACTIONS

25

Best Buy Uses Twitter to Enhance Customer Service

0
Tw eet

T

By Kylie Jane Wakefield (http://contently.com/blog/author/kylie-jane-wakefield/), under Case Studies (http://contently.com/blog/content-strategy-case-studies/), Social Media (http://contently.com/blog/social-media/). Kylie Jane Wakefield (http://kjwakefield.contently.com/) is a Los Angeles based freelance writer and publicist.

his post is part of the Twitter for Brands Series (http://contently.com/blog/tag/twitter-for-brands-series), which features winning strategies from the top brand pages on Twitter and provides tips on how to emulate their successes. Best Buy shows that it values its customers on its Twitter accounts, @BestBuy and @twelpforce, which are constantly updated with answers to customers’ questions, replies to
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