Preview

Allison And Penny In How Do You Manage And Off-Site

Good Essays
Open Document
Open Document
966 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Allison And Penny In How Do You Manage And Off-Site
In today's world, technology is huge tool in which individuals use to assist them in their work lives, this may include using the computer to check your emails, using your phone to contact employees or even as a whole using several technological devices to work from home. Employees work at home for several reasons, possibly they have kids to looks after, they live too far away from the office, through having the option if accepted to work from home it can provide amazing outcomes an achievements for an organisation but it can also have several downsides, this is shown through the case study of Allison and Penny in 'How do you Manage and off-site team?". Several down sides of members working off-site in the case, included conflict between employees, …show more content…
Through this case study, it will be made evident how through the shift from face to face to the off-site team work, there is an evident lack of connection between managers and their team and the issues will be addressed, whilst offering suitable solutions to not only several workplace issues but also to the issues that Allison and Penny portray.
As the shift from face to face to off-site teamwork is continuing to grow increasingly due to external factors, it's important to acknowledge the potential conflicts and challenges that can arise without the constant presence of a manager all the time. When relating the situation to Allison and Penny it is made extremely evident from the start of the case study that there is a clear issue of conflict between the two employees and power between the two. Penny views herself as an authorial figure compared to Allison. Penny acts as though she is in control of every team situation, in a way acting as a team leader or micromanaging Allison. Penny was never given any instruction by her Manager, Craig or her boss
…show more content…
When confronted about it Penny's story was very different to Allison's, in this situation it would be an issue of a team conflict and in order to mend the relationship between not only the two employees but also through the employer and employee, it's extremely important that Craig is able to determine if this conflict is just a team conflict or a personal conflict. Either way in order to mend the situation Craig, Maggie, Penny and Allison, should all part take in a private discussion, having Maggie as the unbiased partner, where both individuals voice their opinions and work out a solution, in Penny an Allison's case, it seems as though Penny also has conflicts with other employees as well, who have stated that she is argumentative, rude and difficult to work with. In this Case Craig and Maggie need to undertake the theory of the contingency theory, which focuses on managers making decisions based on the situation at hand rather than one size fits all, it allows employees to feel valued and important and not disregarded as it managers analyse the situation and work out the best outcome, it takes an approach on the most important aspects. Another theory that could have been applied to this situation is the Systems theory, cumulated by Ludwig Con Bertalanffy, which recognises how different systems affect workers and their surroundings. It focuses on a broad perspective that allows mangers to

You May Also Find These Documents Helpful

  • Powerful Essays

    One can point to several symptoms of an underlying problem such as poor morale, reduced performance levels, excessive sick leave usage, conflict, and work overload. However, it is necessary to ask why these problems exist. The manager has made an attempt to bring the staff together in order to develop some mutually acceptable solutions. This is the typical solution advocated for dealing with operational problems. There is an idyllic view that, if only we can involve people, they can come up with the necessary solutions to bring an end to workplace issues. However, in this case, the staff are so ‘wrapped up’ in their day-to-day issues, that they cannot see beyond their own particular grievances.…

    • 1789 Words
    • 8 Pages
    Powerful Essays
  • Powerful Essays

    There was constructive conflict in the scenario. Constructive conflict occurs when the group or team expresses disagreements in ways that value everyone’s contributions and promote the group’s goals. (Engleberg, Wynn, 2012) The key factor is when the team did not agree with Betty’s idea of a bake sale. After not agreeing with the bake sale, the team discussed why the bake sale was not a good idea, then discussed another option for the funding. One conflict style that I saw was collaboration, and compromise.…

    • 1244 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    Belbin Team Roles

    • 808 Words
    • 4 Pages

    Teams are a key component of modern work practice. This has highlighted the importance of theories relating to the operation and effectiveness of team work (Buchanan, 2004). Much work has been devoted to seeking a formula for success. (Pritchard, 1999). One of the best known and widely used methods is Meredith Belbin’s work on team roles which is based on research commenced in the 1970’s and was published in 1981. Belbin put forward that management teams require a mix of individual characteristics working together to be most effective. His roles numbered 8, this was revised to 9 later with the addition of the specialist role.(Belbin,1981)…

    • 808 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Unfortunately the writer is unable to comment on their experience of team-working, as personal circumstances led their partner’s college attendance to be sporadic and their phone calls and emails were not returned.…

    • 20468 Words
    • 82 Pages
    Powerful Essays
  • Better Essays

    CWDC standard 1

    • 1629 Words
    • 7 Pages

    In recent decades, team working has grown in importance. Previously, roles at work were often well-defined; in the traditional office or factory; for example, there was usually a strict division of responsibilities and most job titles conveyed exactly which duties people would be expected to undertake. But with advances in technology and education, employers began to place a growing emphasis on versatility, leading to an increasing interest in team working at all levels. The gradual replacement of traditional hierarchical forms with flatter organisational structures, in which employees are expected to fill a variety of roles, has similarly played a part in the rise of the team.…

    • 1629 Words
    • 7 Pages
    Better Essays
  • Powerful Essays

    Uos Outline

    • 2051 Words
    • 9 Pages

    1. Unit of study information (School handbook description) Contemporary organisations are characterised by a high degree of change. One of the most pervasive, and widely debated, changes in organisations has been the growing use of various forms of teamwork. Contemporary forms of teamwork include project based teams, virtual teams, and self managing teams and are found across a broad spectrum of organisational types- from manufacturing to professional service organisations. This unit of study introduces students to theories about the impact of individual, group and organisational factors on people and organisations and uses these concepts and theories to examine the…

    • 2051 Words
    • 9 Pages
    Powerful Essays
  • Good Essays

    Medex Case Analysis Essay

    • 682 Words
    • 3 Pages

    Telecommuting would be an advantage to the company to utilize for their employees. The company will need to make arrangements and requirements of what is expected of the employee. Supervisors will need to implement a performance monitoring system to keep track of employee workloads. If the company utilizes satellite office they can save and reduce the amount of needed office space for employees.…

    • 682 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Team Turmonil

    • 974 Words
    • 4 Pages

    The case “Teamwork Turmoil,” (by Hodge, Jenkins and Isabella (2007), shows how teamwork can be inefficient if one of the members of the team does not contribute. Tony Marshall, the second year business school mentor, created this learning team to primarily give students a chance to work outside of the class. In this case the learning team is self-managed, but lacks a team leader. By appointing a leader/project manager to the group in the case, the project manager can make an agenda, arrange meetings, and help each team member reach their individual goals efficiently. In this team, there is no team leader and members are afraid to discuss the issue faced by the team. Therefore, the key issue of this team is the lack of a project manager who can make sure that the team stays focused, has good communication skills, and reaches their end result efficiently. The project manager will also be able to speak with the team member who does not contribute.…

    • 974 Words
    • 4 Pages
    Satisfactory Essays
  • Powerful Essays

    Resolving Conflicts

    • 8995 Words
    • 36 Pages

    The aims and objectives of the pages to follow are to analyze what is team¨Cwork and why it is more and more preferred. However, it is understood that, teams consist of persons from different cultures, with different ideas and thoughts therefore, inevitably, conflicts arise. between the members. It can be imagined how much more intense team diversity exists within a multinational shipping corporation.…

    • 8995 Words
    • 36 Pages
    Powerful Essays
  • Powerful Essays

    The term ‘team’ is imbued with a meaning derived, from games. However, a more appropriate use of the term would be to use it in the working world and in the business industry where the term appears to be used far more loosely. ‘Team’, (in this instance), can be applied to individuals engaged in a common understanding where their separate roles are non existent. Managers in many work places will talk in an avuncular fashion, (positive) about their team. When a team is formed, (a process that will be discussed later in this report), roles must be assigned to each individual. Now, some individuals may fall into their roles because they have to right aptitude/skills to do so. Others may not have such clear abilities and would need a role assigned to them. Either way Belbin’s ‘Team Role Theory’ is relevant here, as it states that there are nine specific roles that any individual can have within a team;…

    • 2593 Words
    • 11 Pages
    Powerful Essays
  • Good Essays

    Effective Teams

    • 512 Words
    • 3 Pages

    Although companies have used teams for a long time, they are used with greater effect than in the past. There are a few differences between the traditional work environment and the way teams work in today’s society. Table 11.1 The New Team Environment illustrates the differences in environments (Bateman, Snell, 2011).…

    • 512 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Conflict in the workplace can be incredibly destructive to good teamwork managed in the wrong way, can quickly spiral out of control, resulted in situations where co-operation breaks down and the team’s mission is threatened. To calm these situations, it helps take a positive approach, be courteous, non – confrontational and focus on the issues as the goal of any conflict resolution should be to reach a functional settlement. Three desired outcomes of conflict resolution are (1) agreement, (2) stronger relationships, and (3) organizational learning. Agreement has been achieved when both sides believe a settlement was fair or equitable. Stronger relationships emerge when both parties try to build trust goodwill for the future. Organizational learning takes place…

    • 329 Words
    • 2 Pages
    Good Essays
  • Powerful Essays

    This essay is basically going to focus on the inherent stages a group usually go through when proceeding to become a team and how conflict arises in these groups and conclude by giving an overview on how these conflicts are settled. To begin with, a group is defined as two or more collaborating and attached individuals who come together to accomplish a specific target while work teams are groups whose associates work fiercely on a peculiar common aims using their actual alliance, associated accountability and complemental skills. With Tuckman’s (1965) theory, he describes stages which a team goes through when becoming a group, these stages are Forming, Storming, Norming, Performing and Adjourning he begins by explaining the forming stage where…

    • 1108 Words
    • 5 Pages
    Powerful Essays
  • Good Essays

    One of the problems with this scenario is the on-going conflict between Richard Leeman, Public Relations Chief over the chemical division, and Donna Olson, Public Relations Chief over the mechanical division. Gene Robertson, Public Relations Director for the Western Area Regional Office, has had to review seven cases in the past six months where Richard and Donna have been at odds with one another. As long as they continue to have problems working cohesively together, the issues will have an impact on the entire company. Richard and Donna, though they may be very talented in their respective roles, are a weakness in the strength of the company as a whole. If allowed to continue, the problems between the two will filter through the respective departments individually and collectively when there is a need to interact.…

    • 700 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Modern breakthroughs in technological advances have prepared the concept of the virtual office possible at home, on the road, and nearly everywhere in the planet. For a minimal budget, a home office can be equipped with the essentials: phone, fax machine, and personal computer with video conferencing capability. Although a radical change in work routines and behavior is vital, many companies across the nation and around the globe have found that telecommuting is an efficient, cost-saving, and flexible option to the conventional office. However, telecommuting significantly changes not only the way people go about their work, but the rest of their individual and home lives as well. While telecommuting can be best for those that find that the commute and time needed to be away from home hard, workers must be careful when adopting this type of work process. The flexible hours offered can lead to regular distractions in and around the home that may lead to a decreased productivity and efficiency. Because all of these services are needed to complete the task at hand, and issues in regards to work are less easily addressed and put to rest at the end of the day, telecommuters may also face the risk of becoming workaholics which can also lead to a decline of personal and family…

    • 1147 Words
    • 5 Pages
    Satisfactory Essays