Achieving Competitive Advantage Through Knowledge Management and Innovation: Empirical Evidences from the Indian It Sector’

Only available on StudyMode
  • Download(s) : 57
  • Published : March 17, 2013
Open Document
Text Preview
‘Achieving Competitive Advantage through Knowledge Management and Innovation: Empirical Evidences From the Indian It Sector’

A PROJECT REPORT SUBMITTED AS A PART OF THE REQUIREMENTS
FOR THE DEGREE OF MASTER OF BUSINESS ADMINISTRATION

SUBMITED BY

Ruby Balwada
11020441185
Human Resources (E-44)
MBA 2011- 2013

Under the Guidance of

Project Mentor
Dr. Asha Nagendra
Assistant Professor
SIMS

SYMBIOSIS INSTITUTE OF MANAGEMENT STUDIES (SIMS)
(CONSTIUENT OF SYMBIOSIS INTERNATIONAL UNIVERSITY)

February 2013

DECLARATION

I hereby declare that the project entitled “Achieving competitive advantage through Knowledge Management and Innovation: Empirical Evidences from the Indian IT Sector” submitted for the MBA Degree is my original work and the project has not formed the basis for the award of any degree, associate ship, fellowship or any other similar titles.

Ruby Balwada

__________________
Pune
31st January, 2013

CERTIFICATE

This is to certify that Ms Ruby Balwada, PRN No. 11020441185 has completed her dissertation on the topic “Achieving competitive advantage through Knowledge Management and Innovation: Empirical Evidences from the Indian IT Sector” under my guidance.

Dr. Asha Nagendra

___________________
31st January, 2013

ACKNOWLEDGEMENT

It is said, “In the pursuit of perfection, one may reach excellence.” With this humbling thought I set out to tackle the Herculean task of understanding and consolidating the complex necessary and fast growing area of Knowledge Management. While there was no dearth of companies, websites and books to be studied, the data obtained was staggering. Time was a Limiting factor due to which only a certain number of them could be studied. I take this opportunity to express my gratitude to my mentor, Dr. Asha Nagendra for her forbearance, guidance and patience. This report would not have been complete had it not been for the help extended to me by the other members of the HR team of the different organizations. Ruby Balwada (HR CORE)

Sec-E 44
PRN: 11020441185


TABLE OF CONTENTS

S. No.ContentsPage No.
1.List of Tables7
2.List of Figures8
3.Chapter 1: Introduction
1.1Project Overview
1.2Objectives of the Study
1.3Limitations of the Study
9
13
13
4.Chapter 2: Literature Review
2.1 Resource-based view (RBV) of knowledge management
2.2 Review of knowledge management capability
14
14
5.Chapter 3: Research Methodology
3.1 Selection of sample
3.2 Sample size
3.3 Data Collection
16
16
16
6.Chapter 4: Results & Observations17
7.Chapter 5: Summary29
8.Chapter 6: Conclusion31
9.Chapter 7: Bibliography32
10.Chapter 8: Appendix33

LIST OF TABLES
S. No.TablesPage No.
1Table 1:Familiarity with the Concept of Knowledge Management17 2Table 2:Organizations having CKOs18
3Table 3:Organizations implementing Knowledge Management18 4Table 4: Individual Component Generate Effective Knowledge for the Firm19 5Table 5: Organizations implementing the Tacit Knowledge suggested by the employee20 6Table 6: If Idea of implementing the Tacit Knowledge suggested by the employee helps the organization to gain competitive advantage21 7Table 7: Use of Knowledge Management in getting Organizations a competitive advantage21 8Table 8: Mostly used Tool by the Organization for sharing and using knowledge22 9Table 9: Internal sharing of knowledge in the Company23

10Table 10: Conduct of group work in the daily work by the Organization24 11Table 11: Organization’s belief to use R&D in innovating ways to manage Knowledge25 12Table 12: Organization's objective for implementing Knowledge Management26 13Table 13: Ranking of Various Tools Used for Knowledge Management27


LIST OF FIGURES
S.No.FiguresPage No.
1Figure 1: Interlinking of Knowledge Management, Innovation and Competitive Advantage9 2Figure 2:Innovation Plot11
3Figure 3:Familiarity...
tracking img