25 Case Studies with Reaction Paper

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CASE STUDIES
CASE STUDIES

A Requirement for
Human Behavior in Organization
A Requirement for
Human Behavior in Organization

TABLE OF CONTENTS

CASE 1: RIGHTS UP IN SMOKE……………………………………………………….3 CASE 2: THE CASE OF THE SILENT MURDERER…………………………………6 CASE 3: UNION DISCRIMINATION? ………………………………………………….7 CASE 4: ORGANISATIONAL STRUCTURE AT FABRIQUE DÉCOR …………..10 CASE 5: HORSEPLAY OR FIGHTING? ……………………………………………...12 CASE 6: MILANO’S PIZZA ……………………………………………………………..13 CASE 7: PLOWING THE SOUTH FORTY …………………………………………....16 CASE 8: FUNCTIONING UNDER FEMALE CHIEF EXECUTIVE…………………..19 CASE 9: EMPLOYEES REACT TO PAY CUTS ……………………………………...21 CASE 10: HOW TO MANAGE A LIBRARY …………………………………………...22 CASE 11: VIVEK HAS COMMUNICATION PROBLEM ……………………………..25 CASE 12: GE’S WORK-OUT …………………………………………………………………..25 CASE 13: MR. ALOK BANARJEE ……………………………………………………..27 CASE 14: MR. VICE CHANCELLOR NEEDS LEARNING THROUGH DOINGS…29 CASE 15: SQUARE DEAL INTERNATIONAL INC. ………………………………….32 CASE 16: HIJACKED CHRISTMAS ……………………………………………………34 CASE 17: CAN YOU SPEAK FREELY TO COWORKERS? ………………………..35 CASE 18: A SMALL COG IN A BIG WHEEL …………………………………………38 CASE 19: ARE WORKPLACE ROMANCES UNETHICAL? ………………………..40 CASE 20: MONITORING EMPLOYEES AT LEMCO-MILLER …………………….41 CASE 21: TRAVEL DOCUMENTS FALSIFIED ………………………………………43 CASE 22: PACIFIC PETROLEUM & MINERALS, INC. ……………………………..45 CASE 23: SAN LORENZO ACADEMY ………………………………………………..47 CASE 24: THE UNATTENDED ACCIDENT …………………………………………..49 CASE 25: JAPANESE WOMEN STRIKE BACK ……………………………………..51 REFERENCES …………………………………………………………………………….53 PROFILE …………………………………………………………………………………..54

CASE 1: RIGHTS UP IN SMOKE
The last thing Darlene Lambert felt like the first thing Monday morning was breathing the smoke from Frank’s and Alice’s cigarettes. Darlene wasn’t really crazy about breathing other people’s smoke under the best of circumstances, especially after reading that nonsmokers like herself can get lung cancer and heart disease from doing so, but today she was suffering from a mild cold and the prospect of those cigarette fumes made her feel slightly nauseated.

Darlene worked with one other person, a nonsmoker, in a small office of the personnel department at Redwood Associates, but her job required her to spend extended periods on and off throughout the day in the main files room where Frank and Alice worked and smoked. Darlene had told them that she didn’t like breathing cigarette smoke. They were nice people and sympathetic to her feelings; they tried not to smoke too much when she was there. But the smell of cigarettes permeated the room whether they had a cigarette going or not. And as nice and friendly as they were, Frank and Alice nevertheless figured that because their desks were located in that room, they had a right to smoke there. Alice had as much as told Darlene that she thought Darlene was oversensitive to smoke, and Frank sometimes joked about smokers being persecuted these days for their habit.

At 9:05 A.M., Darlene marched into the office of her supervisor, Charles Renford, and told him that she couldn’t work in the files room today because of the smoke. Renford was caught off guard and more than a little put out by Darlene’s announcement because top management was suddenly requesting a report- “due yesterday”- and he needed Darlene to begin assembling the data in the files room. He reminded her that Redwood Associates made an effort to accommodate non-smokers by guaranteeing that certain areas of the building be smoke free, but it wasn’t prepared to ban smoking altogether. Not only do smokers have rights, Renford said, it would hurt productivity and morale to make employees leave the building to smoke. “They should quit smoking”, Darlene rejoined. “It would be for their own good.” “Maybe, it would,” said Charles, “but the company shouldn’t force them to quit. Besides, it is easy for you, who have never smoked, to talk about quitting. I know, I used to smoke myself.”

Renford...
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