Preview

1 Introduction

Satisfactory Essays
Open Document
Open Document
199 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
1 Introduction
1 Introduction
The report concerns an international chain hotel Shangri-La Hotel, Singapore. As you know Shangri-La story inspired by the legendary land featured in James Hilton’s 1933 novel, Lost Horizon, the name Shangri-La encapsulates the serenity and service for which their hotels and resorts are renowned worldwide.
And, today, Set amidst 15 acres of lush greenery, Shangri-La Hotel, Singapore is a place like no other. Consistently vote as one of the best hotels in the world. They are also regarded as one of the world’s finest hotel ownership and management companies.
Shangri-La Hotel, Singapore, offers an extensive range of services and facilities, supported by an experienced staff.

“We have reason. It is the entire meaning and purpose of Shangri-La. It came to me in a vision long, long ago. I foresaw a time when man exalting in the technique of murder, would rage so hotly over the world, that every book, every treasure would be doomed to destruction. This vision was so vivid and so moving that I determined to gather together all things of beauty and culture that I could and preserve them here against the doom toward which the world is rushing.”
- James Hilton, The Lost Horizon (1933)

You May Also Find These Documents Helpful

  • Better Essays

    introduction

    • 5346 Words
    • 41 Pages

    The aim of this experiment is to understand the non-linear aerodynamic characteristic of a slender wing-body (rocket shaped) by installing the slender wing-body inside the wing tunnel and run the wing tunnel at subsonic speed and changing the incidence angle of the slender from -14 to 28 degrees over period of time and record the lift and induced drag readings from a computer which is connected to the wind tunnel.…

    • 5346 Words
    • 41 Pages
    Better Essays
  • Satisfactory Essays

    Personal Selling

    • 1163 Words
    • 5 Pages

    First, your team may wish to visit the hotel website and find out a little about the hotel’s operations in Singapore and around the world.…

    • 1163 Words
    • 5 Pages
    Satisfactory Essays
  • Powerful Essays

    Shangri La

    • 3286 Words
    • 14 Pages

    Shangri-La Hotels and Resorts is the world’s largest Asia-based luxury hotel group, welcomes business and leisure travelers with award winning Asian hospitality. Shangri-La Hotel and Resorts began in year 1971 with the first deluxe hotel in Singapore. The group now has 52 deluxe hotels and resorts located in Asia and Middle East cities. There are new properties under development in Europe and North America.…

    • 3286 Words
    • 14 Pages
    Powerful Essays
  • Powerful Essays

    Department of Hotel and Tourism Management, The Hong Kong Polytechnic University, Hung Hom, Kowloon, Hong Kong Received 28 March 1998; accepted 3 September 1998…

    • 10790 Words
    • 44 Pages
    Powerful Essays
  • Powerful Essays

    Shangri-La Hotels operated under hospitality (hotels) industry and engages in variety operation of beach resort, clubhouse, hotels, golf course as well as associates in the provision of commercial laundry services. In addition, it provides property management and investment activities, such as rental of offices, shop lots, apartments, and car parks. Current Board Chairman of the Shangri-La Hotels (Malaysia) Berhad was appointed to Tan Sri A. Razak bin Ramli since 19th May 2005.…

    • 7022 Words
    • 29 Pages
    Powerful Essays
  • Powerful Essays

    Marina Bay Sands

    • 1031 Words
    • 5 Pages

    Marina bay Sands was developed by the Las Vegas Sands Corporation. The hotel resort has created an attraction and entertainment destination to increase Singapore’s economy and tourism. Ever wondered how they constructed the marina bay sands? The famous hotel is located along the Marina Bay waterfront featuring three hotel towers whilst located at the top is “Sky Park” an outdoor infinity swimming pool. This report will outline the construction and Design of the Marina Bay sands as well as the attractions and features of the hotel.…

    • 1031 Words
    • 5 Pages
    Powerful Essays
  • Satisfactory Essays

    The Shangri-La Fijian Resort (FIJIAN) was one of the grand names of the Shangri-La International Hotel Group that well known as a world standard international hotel. The Fijian was enjoyed the strong and good reputation through the world, especially in some region such as Australia, New Zealand, and South Pacific region. This resort was located in one of the big island at Fiji that is Yanuca. Fijian has around 450 room-resort and more than 800 local staff payroll. Most of the employee is an indigenous people, and took the front line department.…

    • 272 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    The Shangri-La’s Fijian Resort (FIJIAN) is a world international hotel and has a strong reputation throughout the world for more than 30 years old. It has 450 rooms with more than 800 employees which most of them are from the indigenous Fijians and had served for the hotel for more than 10 years. Alas, FIJIAN even has three generations of a family work in the hotel simultaneously including Moala who was the first Fijian who was sponsored by the FIJIAN to Switzerland for his 3 years study and hold an important executive position in a 5 stared international hotel group.…

    • 2879 Words
    • 8 Pages
    Powerful Essays
  • Best Essays

    Raffles Hotel

    • 4635 Words
    • 19 Pages

    Recent days witness a rapid growth of scale of the starred hotels in Singapore. Singapore hotel industry gives service to about 1.44 million visitors in 2012, which is 9% higher than the data in 2011.Although the growth rate is lower than the last two years’ 20 per cent and 13 per cent. Singapore can achieve the goal of 1.7 million visitors in 2015. This means from 2013 to 2015, the annual growth rate of visitors is 5 per cent to 6 per cent. The expansion of hotel industry also leads to a more fierce competition in the hotel industry. Singapore was ranked among the top three cities whose hotels have the highest Average Daily Rates (ADR), along with Hong Kong and Seoul, according to CBRE's Asia Hotels MarketView report for H1 2012.…

    • 4635 Words
    • 19 Pages
    Best Essays
  • Satisfactory Essays

    Exclusivity to Oriental Mandarin Hotel also to high end spas; not spas located in heartlands of Singapore…

    • 290 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    The Fijian

    • 471 Words
    • 2 Pages

    The Shangri-La Fijian Resort (FIJIAN) was one of the grand names of the Shangri-La International Hotel Group that well known as a world standard international hotel. The Fijian was enjoyed the strong and good reputation through the world, especially in some region such as Australia, New Zealand, and South Pacific region. This resort was located in one of the big island at Fiji that is Yanuca. Fijian has around 450 room-resort and more than 800 local staff payroll. Most of the employee is an indigenous people, and took the front line department.…

    • 471 Words
    • 2 Pages
    Satisfactory Essays
  • Better Essays

    Dubai Role Play

    • 690 Words
    • 3 Pages

    Shangri-La hotel, located in the heart of Dubai. This hotel is only 15 minutes away from the dubai international aiport meaning you’re a first drop off when getting of your inbound flight. Things to do-This hotel will allow you to explore dubai’s famous shopping malls within the city centre, whilst during the afternoon visiting the majestic dome, and then ending your day with a excursion to a desert safari, which you will be thrilled in a vehicle by thriving up and down sand dunes.…

    • 690 Words
    • 3 Pages
    Better Essays
  • Powerful Essays

    Mice

    • 2316 Words
    • 10 Pages

    Swissotel The Stamford, one of Southeast Asia’s tallest hotels of a height of 226 metres is managed by Swissotel Hotels & Resorts. Swissotel The Stamford is located in the heart of the beautiful city of Singapore within world-class shopping, entertainment and the Central Business District (CBD) with City Hall Mass Rapid Transit (MRT) train station and other major transportation nodes at its doorstep.…

    • 2316 Words
    • 10 Pages
    Powerful Essays
  • Good Essays

    Practicum Report

    • 784 Words
    • 4 Pages

    There are many things that make good hospitality and a pleasurable guest experience. For those that are passionate about working in the industry, hospitality is really about treating each and every guest as you would in your own home and comes from a passionate heart. Of course if the hotel had hospitable workers, it must also have a good leader with a good relation to his follower. In Crown Regency Beach Resort, their management is well managing with proper standards. The resident manger also maintains closeness to his/her employees to develop team work to reach their goal. The strength of the employees is there team work that makes their work easier and fun. They also give respect to whom that is in the position like the department heads. They also give a good example to practicum students and train them with the hotels standards. Their front office staff is very nice in treating their guest, as the guest arrived they informed the F&B department to serve a welcome drinks to their guest. For me it is a gentle way of welcoming the guest. Front-office staff welcomes the guests, give some drinks, carry their luggage and help them register if they not reserve a room yet. Most of the guest in crown regency hotel were Koreans,Taiwanes and few are Filipinos. The FO uses a universal language so that the other guest could understand and can communicate well. They also answer questions about the activities in the hotel and surrounding area. The safety of the guest and staff is secured because the hotel had lot of cctv camera. They had cctv on the lobby area, in dining area, in kitchen, in hallway, in an elevator even in rooftop they had, in pool area and many more. Their facilities give leisure to their guest and a range of amenities designed for the comfort of the guest, including premium quality beds, air-conditioned rooms with a cable TV, safe deposit box, hot and cold shower with complete…

    • 784 Words
    • 4 Pages
    Good Essays
  • Powerful Essays

    Mandarin Oriental

    • 2452 Words
    • 10 Pages

    Mandarin Oriental hotel is combining spectacular architectural design and a prime waterfront location with the…

    • 2452 Words
    • 10 Pages
    Powerful Essays

Related Topics