Ms Lay Peng, Ang

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BMG 501/03 MANAGEMENT IN ORGANISATION

STUDENT NAME: ANG LAY PENG
ID: 041130159
IC: 690308075158
TUTOR NAME: MARY LOH
CLASS CODE: 4MIO2
TMA1

PART A- ESSAY QUESTIONS
Question 1:
(a) Personality is how a person thinks, feels, and behaves. Researchers have identify the most important ways to describe a personality is in term of traits. A trait is a particular component of personality that describe the specific tendency a person has to feel, think, and act in certain ways.(Jennifer and Gareth 2008) Most psychologists agree that the traits that make up a person’s personality can be organized in a hierarchy. The Big Five Framework of personality places five general personality traits at the top of the traits hierarchy. Each of the Big Five traits is composed of various specific traits. 1. Extraversion – The tendency to experience positive emotional states and feel good about own self and the world around them; can be called as positive affectivity. Extraverts are able to socializing with their coworkers. They may do well in job requiring frequent social interaction, example: sales marketing and customer service. 2. Neuroticism – The tendency to experience negative emotional states and view own self and the world around one negatively. Can be called as negative affectivity. People with high neuroticism are more likely to experience negative moods at work. Sometimes they are more critical of themselves and their performance than people who are low in neuroticism. 3. Agreeableness – The tendency to get along with others. An agreeable person are easy to get along with and a good team members. 4. Conscientiousness – The extent to which a person is careful, scrupulous, and persevering. A person with high conscientiousness is organized and more self-discipline. 5. Openness to Experience – The extent to which a person is original, has broad interests, and is willing to take risks. A person that is high in conscientiousness will be able to lead a new project and opening up a new market. He or she will be taking up the challenges with a determination and dedication to make them succeed. A manager would not assign a person with high neuroticism for the above task. A person with high agreeableness may assign to run a charity campaign for donation. Openness to experience may give task that involve in creative performance and require innovation. (b) I will choose an assistant who is high in conscientiousness but low in agreeableness. I am a person that is low in conscientiousness but high in agreeableness. I need a person that has a different personality to assist in my daily tasks. The reasons are:

* She/he need to organized and have self-discipline which I am lacking in. Assignment that given able to meet date line. * She/he know of the company direction and careful in her work. Able to pay attention to details. * She/he able to in lead in a new project despite facing difficulties. Both of us working hand in hand, collaborate, discuss and take charge of different section and make our team the best team in an organization.

Question 2:
(a) Group polarization may define as the phenomenon when different people within a group dealing with a specific situation have typically certain attitudes that are often overriding. During the group discussion or towards the end of the group discussion, the attitudes of the individuals change towards the situation often resulting in the strengthening or the enhancement of the group attitude. Groupthink defined by social psychologist Irving Janis (1972),

occurs when a group makes faulty decisions because group pressures

lead to a deterioration of “mental efficiency, reality testing, and moral

judgment” . Groups affected by groupthink ignore alternatives and tend to

take irrational actions that dehumanize other groups.  A group is especially
vulnerable to groupthink when its members are similar in background,

when the group is...
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