Critical Thinking – Higher level of understanding problems, not necessarily dealing with the symptoms, but the actual problem at hand. -How you focus on the issue, what is the problem?
oLeading to the solution to the issue/problem
-Doing away with the assumptions and building on facts
oBob’s book – Assumptions (A guess without support)
•Leading to a possibility of being right or wrong
•We assume problems, and not plan contingencies
•Handing off the assignment example in book
•External factors that cause problems happen “all the time” •Leading to Ask questions to dissolve assumptions
•Questions bring about facts, clarifying effects
•Barrier holding out on the individual
•Assume nothing, and utilize on the facts given
•Stratic Method – Focus your answer by asking more questions, this refines the ideas and the facts, which narrows it downs •When we fail to ask questions:
•I don’t know what the problem is
•Which leads to making assumptions to what may be the problem -Guiding to Values (personal)
oA format to help with the conflict of being pervasive of your own values Critical Thinking exercise
The following short quiz was developed by Anderson consulting worldwide to test critical thinking. 1.How do you put a giraffe into your refrigerator?
a.Open the door put it in, close
2.How do you put an elephant into your refrigerator?
a.Open the door, take the giraffe out, put the elephant in, close the door 3.The lion king is hosting an animal conference. All the animals attend except one. Which animal does not attend? a.Elephant, he is in the fridge
4.There is a river you must cross but it is used by crocodiles and you do not have a boat. How do you manage it? a.Cross it, the animals are at the conference
What do you know, What do you not know, and what do you build on? -This is how you solve
Do they have July 4th in England? Yes, because it is a physical How many birthdays does the average man have? 1
Ethics – a realization of what is right and wrong
-Situation, cultural, caveats, conditional, perspective
-utilize any methods to rationalize decision
oPerceived good for benefiting the most individuals at the costs of the minority oRationalizing decision
oMake you comfortable with decision made
oEntitlements people are born with
oInnate privileges given when born/exist
oGiving people what they deserve
oSacrifice to gain benefit to all
oNature of the Individual
oCertain Innate traits that people have
oTraits which define behavior as a whole
-Family, religion, other individuals
Rules of Sandbox – when talking about Morals/ethics
-How we play with one another in the sandbox of life
-Rules develop as more individuals become part of the area with interaction -What rules apply, and where they come from, and what if they do not apply Circumstances that fit the objective that is predetermined
-Which could lead to a hybridization of several models together Law – lowest form of acceptable behavior by society
-Example minimum wage
Maslow Hierarchy of needs
-Acting upon situation and realization
-Eating, sleeping … etc
Work from bottom up!
Who you can affect change
One must go through this process before completing the task at hand Understand what stage they may be at
Writing assignment last class Objectives:
-Voice your feelings
oEnsure that the relationship is there
Who are you working for?
Southwest Policy Case
-“being too obese”
-Discreet when handling
-Only from POV
-Policy not being followed?
1.Keep the client
4.Confidence in BTF...