Bma247

Topics: Management, Leadership, Job satisfaction Pages: 10 (753 words) Published: March 24, 2013
|1. |The four management functions include all of the following except: | | |a. | | |controlling | | | | | |b. | | |planning | | | | | |c. | | |staffing | | | | | |d. | | |organising | | | |

|2. |Motivating employees, directing their activities, selecting the most effective communication channels and resolving conflicts is the| | |________ function of management. | | |a. | | |planning | | | | | |b. | | |leading | | | | | |c. | | |controlling | | | | | |d. | | |organising | | | |

|3. |According to Henry Mintzberg, the 10 managerial roles can be grouped into three categories. Which of the following is not one of | | |these...
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