"The purpose of giving a positive image of yourself and your organisation when making and receiving telephone calls" Essays and Research Papers

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    of the document here. The abstract is typically a short summary of the contents of the document.] | Kassandra Bartlett EAC150BF October 2‚ 2012 In Class Essay Dorthey Parker’s story‚ “A telephone Call” is a monologue of a very common situation; a young woman desperately awaiting the expected call from a man‚ who she is very much infatuated with. This woman is in constant battle with her contradicting thoughts‚ based around the man’s use of the word “darling”. The man refers to her as “darling”

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    Reflection Journal 2 (Giving and Receiving Feedback) *Write a short reflection (300-500 words) on giving and receiving feedback: 1) What have you learnt about giving and receiving feedback? For me‚ what I have learnt about giving feedbacks is giving negative feedback after positive feedback actually helps in making feedback receivers feel less hurt and they have high tendency to accept my critism .It is because people feel comfortable when they were praised .After that‚ giving negative feedback

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    you uncover what you do best and identify the types of work that you’ll enjoy doing most. From this‚ you can figure out how to make the most of your skills and preferences‚ whether in your current role or in a new one. a. Personal SWOT Analysis shows you how you can apply the well-known SWOT strategy tool to your life and career‚ helping you identify your strengths and weaknesses as well as the opportunities open to you and the threats you face. This leads naturally into the idea of job crafting

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    people want to become more “eco-friendly”‚ everyone cares about the environment and they want to do their part. One of the reasons they’ve been so successful‚ is because everybody wants to do their part to help the environment. Case Study: Giving and Receiving on Freestyle.org Eight years ago‚ a self-described tree-hugger in Tucson‚ AZ named Deron Beal was working for a nonprofit that focused on recycling as a way to minimize what was going into local landfills. Beal set up a Yahoo Groups mailing

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    How We Make a Telephone Call 1. A Formal Telephone Call A: Hello‚ is this PSU Surathani Campus? B: Yes‚ that’s right A: Could I speak to Mr. Anan‚ please B: Yes‚ who’s speaking‚ please? A: My name is Thomas Smith B: Just a moment please‚ Mr. Smith A: Thank you 2. A Wrong Number A: Hello‚ Is Mr. Smith there‚ please? B: I’m very sorry there is no Mr. Smith here. You probably dialed the wrong number A: Is this 573-1253 B: No‚ this is 573-1235 A: I am very

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    Telephone systems have many different features this allows us to handle and manage calls in a professional manner within a business environment. Call holding- This allows you to place an active call on hold for the purpose of retrieving information about the caller or re-directing the caller to somebody who can deal with the enquiry. This also allows you to look for customer details‚ gives time to pass on the information to the correct person that can help the caller. Call Waiting- This function

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    Understand how to make telephone calls 1.1 - Describe the different features of telephone systems and how to use them Hold – so that you can hear them but they can’t hear you‚ for example if the person you rang asked a question and you didn’t know the answer‚ you would put them on hold to ask someone within the business. 1.2 - Give reasons for identifying the purpose of a call before making it To understand the purpose of the phone call will make it so that you know what you are talking

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    This unit is about making and receiving telephone calls and transferring callswhen necessary‚ in a business environment. 1- Understand how to make telephone calls. 1.1 Describe the different features of telephone systems and how to use them. Telephone systems have many different features this allows us to handle and manage calls in a professional manner. · Call holding- places a caller on hold so you can perform another task. This could be to locate paperwork‚ find

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    historical context we should presuppose that it’s the very beginning of the 20th century‚ the USA. I would like to say a few words about the author and the story I’m going to analyze further. The text under analysis is the short story “The telephone call” belonging to the pen of Dorothy Parker‚ an American poet‚ short story writer‚ critic and satirist‚ best known for her wit‚ wisecracks‚ and eye for 20th-century urban foibles. The author is the master of psychological analysis. Her works are marked

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    Unit 107- Make and receive telephone calls Understand how to make telephone calls 1.1- Describe the features of telephone systems and how to use them. On my own phone at work o have many different features such as * Loudspeaker * Volume * Hold * Transfer * End call Each one of these features has a different working. Loudspeaker- This is so myself and others around me can hear what the clients have to say‚ coming through the phone rather than a headset. Volume- This is so

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