Task 1: Research different functional areas‚ provide definitions of each of these functions: * Customer Servise Customer service is the provision of service to customers before‚ during and after a purchase. Customer service is a series of activities designed to enhance the level of customer satisfaction – that is‚ the feeling that a product or service has met the customer expectation. Its importance varies by products‚ industry and customer; defective or broken merchandise can be exchanged
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Functional Areas of Business July 1‚ 2013 MGT/521 Amanda Olsen Is the manager’s role in an organization important or unimportant? Indeed a manager’s role within an organization is important because his or her managerial skills‚ and talents needed at this present time more than ever in today’s marketplace. According to Stephen Robbins and Mary Coulter (2012)‚ "Managers play an important role in identifying critical issues‚ and crafting responses" (p. 4).
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advice from my previous managers‚ my emphasis in my undergraduate‚ and my strengths in the career interest profiler and career plan building competencies we have just learned. We as a company are doing our best to gain market share in the e-business arena. We are fortunate to be position to be able to spend the time and resources it will take to get that accomplished. With our current economy being in recession‚ most of the world and the country are borrowing money and outsourcing jobs. We
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any given time. Managers have a variety of duties to perform within an organization to help it function properly within the area of business. One of the areas of business that a manager plays a role in is Strategic Planning. Organizing and planning is a priority in businesses. Organizing and planning has objectives that involve developing business goals‚ organizing business resources to advance these goals. Both internal and external data is used about the industry‚ markets and competition provides
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Typical stakeholders in an organisation include: * Employees: They want to keep their employment‚ good rates of reward and also promotional opportunities. * Suppliers: They want to feel valued by the company and want frequent orders with prompt payments. * Owners: In a company it would be the stakeholders. They are often thought to be the most important stakeholders as they have set up the business and invest a lot of time into it to make it successful. Owners want to see their
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There are eleven major functional areas of business. They are Management‚ Law‚ Human Resource Management‚ Leadership‚ Accounting‚ Finance‚ Economics‚ Research and Statistics‚ Operations Management‚ Marketing‚ and Strategic Planning. The role of a manager within the functional areas of business is very important to how a business is being run and managed. Receiving an MBA is great‚ but does it really give you the full picture on how to manage a business? While being educated in getting the MBA
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Functional areas All businesses need to be well organised to achieve their aims and objectives. Certain tasks or functions must be done regularly. In a large organisation e.g. Tesco PLC‚ Newvic College‚ people work together in functional areas as it gets jobs done faster and easier. Below are the main functional areas: Marketing function The Marketing department would be responsible for: Marketing Research This means when an organisation collects data by doing a questionnaire‚ and also they do
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P5-Describe the influence of two contrasting economic environments on business activities within a selected organisation Within my selected organisation‚ Tesco‚ there are 2 important economic environments that have an influence on business activities. Both economic environments will have a different way on affecting Tesco. The economic environments are growth and recession. Economic growth occurs when more goods are being produced and consumed‚ and incomes are rising. A growth company tends to
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Functional Areas of Business Paper This paper will be focusing the topics of Management‚ Law and Leadership. These three topics are very important to any business and are very much needed. Management profession is to recognize the strengths and weakness of employees‚ the growth of the company as the future approaches and strive to increase customer satisfaction. Having knowledge in business law is very important if starting
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Functional Areas This is also known as the different departments within the business What different functional areas/departments do think most businesses Marketing have? Finance Sales Human Resources Administration Research and Development Production Customer service What do you think each of the following departments do? Marketing Finance Sales Human Resources Administration Research and Development Production Customer services Marketing and sales
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