valuable tool of the presenter. It carries most of the content that the audience takes away. One of the oddities of speech is that we can easily tell others what is wrong with their voice‚ e.g. too fast‚ too high‚ too soft‚ etc.‚ but we have trouble listening to and changing our own voices. There are four main terms used for defining vocal qualities: • Volume: How loud the sound is. The goal is to be heard without shouting. Good speakers lower their voice to draw the audience in‚ and raise it to make
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ABC Level 3 Certificate in counselling skills Assignment 8 ‘Definitions of Counselling skills’ Unit 3‚ Criterion 1.3 The skills used in counselling‚ vary from model to model‚ here are definitions of the skills used in person centred counselling‚ Attentiveness and rapport building Being attentive means giving all of your physical attention to another person so that you are fully present for them. This will help you to notice what the client is NOT saying‚ by noticing their body language
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Advanced Counselling Skills For this part of the assignment I am using examples from a 50 minute session recorded within the learning environment. I play the role of the counsellor‚ and another student plays the role of the client. In order for me to answer the learning outcomes‚ I have watched the DVD recording. 2.1 - Open the session‚ explaining the working agreement including the following:- What is on offer? Limitations Time boundaries Ethical boundaries in line with professional code
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P1 Businesses that are well known for providing superb customer service have several characteristics in common: they understand what customer service really means they understand their customers and aim to fulfil their needs in every way every single person in the organisation wants to achieve this aim Customer service is the customer’s complete experience‚ from the second they enter a business or view a website‚ to the after-sales service‚ such as spare parts or repairs. Superb customer
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Living with Person Centred values will change my world. Discuss this with reference to Person Centred theory and your own experiences. Introduction Person Centred therapy was founded and developed by Carl Rogers in the 1940’s. Carl Rogers believed that all human beings are essentially good and will strive towards the goal of becoming a whole person who is achieving their potential. Rogers calls this ‘Actualising’. He believed that every client had the ability to change themselves‚ his style
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the difference between making lifelong friendships and just having an over abundance of acquaintances. Improve your Listening Skills: There are four key elements in the listening process: hearing‚ interpreting‚ evaluating and responding to the message. All four elements work together to build an understanding of what you are hearing. The 2005 book "Are You Really Listening?" suggests you ask these questions as you listen. What am I hearing? What feelings am I hearing? What is the message?
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The authors of this chapter‚ promotes 1 Thessalonians 5:14-18‚ as a foundational scripture for a competent Christian counselor. Active listening is a key core skill. This is very important‚ because you want to be able to show that you are attentive to what the client is talking about. Patience is a core skill‚ because it takes quality time with the client to be effective in your session
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moment to ask him what his reservations were and then maybe we could have actually started a discussion. In this instance the mediation attempt was a complete waste of time due to the total lack of communication skills. There was no reflective listening so there was no opportunity for reframing or questioning. The Judge has now ordered we have a settlement with the same mediator and then continue onto court if we cannot reach an agreement at that time. My experience today was an example of a
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REFLECTTIVE PAPER 1 After having completed the supervision in counseling practicum‚ the lessons have taught me of how to be an effective‚ culturally sensitive and ethnical counselor. Each session helped me work through the skills needed as counselor as well as my personal value issues to further develop my counseling skills. I am to put the theory to practice by completing two 50 minutes of recorded counseling sessions with a professional counselor. After each session of the “counseling”‚ I will
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and supports their implementation. Counselling is about the counsellor listening with focused attention to the client and both counsellor and client working
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