operational plan

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Operational Plan

Organization structure
The organization structure plan is to define departmental activities and responsibilities. This structure can brings order to hotel operation and ensure the hotel can run efficiently and effectively. Moreover, as our hotel is a small hotel with rooms less than 500 rooms and we only provide limited services, we will adopt the departmental structures of a limited-services hotel.

In our hotel organizational structure, we have five departments including Rooms, Human Resources, Marketing & Sales and Accounting.

How our hotel operates?
Like the other hotels, our hotel will divide the operations into two basic categories: administrative and operations. Administrative departments handle the human resources, accounting and office work responsibilities of the hotel. While the Operations departments handle the general functions of the hotel. This includes checking in guests, cleaning rooms and maintenance of the facilities
Both administrative and operations departments will report to the general manager of the hotel and other managerial staff. The general manager will oversee all hotel department and makes sure the hotel runs smoothly. Moreover, the general manager is responsible for defining and interpreting the established by the top management of YOTEL.

Administrative Departments
The Human Resources department is to handle employee recruitment, training and salaries.

Accounting & Finance Department is responsible for recording financial transactions, forecasting and preparing monthly and annual reports and providing the managers of other departments with timely reports of operating results and financial data for making decisions.

The Marketing & Sales department is responsible for running promotions and selling advertisement space in hotels. Moreover, the department also have responsibility of selling hotel facilities and services to the customers.

Operations Departments
The Rooms department mainly

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