Change Management and Communication Plan Essay Example
Change Management and Communication Plan
Penny M James, Jaki Underwood, Augustine Gonzales, Charissa Rooks, Shannon Crosby
MGT/311
July 10, 2013
Brian C. Gahan, Ed. D.
Change Management and Communication Plan
Introduction
With the implementation of a new customer management system, Riordan Manufacturing has several factors to consider in the change management plan. As part of the planned change, the current formal and informal power structures will affect employee behavior and this is a consideration outlined in this plan. An appropriate and effective organizational structure and its related behavioral effects have been selected for planning and implementation. Effective communication is imperative to overcoming the inherent barriers of the current formal and informal power structures, addressing possible behavioral influences, and successfully implementing this change to the customer management system. This change management and communication plan will take effect over the next 12 months and will include monitoring for success and failure during this period. Riordan Manufacturing has considered all these factors in this change management and communication plan.
Section I: Change Management Plan
Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior?
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Riordan Manufacturing currently employs 550 people and is a Fortune 1000 enterprise. The power structure is one that is set up with a hierarchy approach. The top of the hierarchy starts with the executives: President and CEO – Dr. Michael Riordan, SVP (R&D) – Kenneth Collins, and COO – Hugh McCauley. Each business within Riordan is broken down into separate functions and each is lead by a different leader. Within the power structure you will find business units of: (1) Transportation, (2) Sales and Marketing, (3) Accounting and Finance, (4) Legal Counsel, (5) Product Services,
Penny M James, Jaki Underwood, Augustine Gonzales, Charissa Rooks, Shannon Crosby
MGT/311
July 10, 2013
Brian C. Gahan, Ed. D.
Change Management and Communication Plan
Introduction
With the implementation of a new customer management system, Riordan Manufacturing has several factors to consider in the change management plan. As part of the planned change, the current formal and informal power structures will affect employee behavior and this is a consideration outlined in this plan. An appropriate and effective organizational structure and its related behavioral effects have been selected for planning and implementation. Effective communication is imperative to overcoming the inherent barriers of the current formal and informal power structures, addressing possible behavioral influences, and successfully implementing this change to the customer management system. This change management and communication plan will take effect over the next 12 months and will include monitoring for success and failure during this period. Riordan Manufacturing has considered all these factors in this change management and communication plan.
Section I: Change Management Plan
Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior?
[pic]
Riordan Manufacturing currently employs 550 people and is a Fortune 1000 enterprise. The power structure is one that is set up with a hierarchy approach. The top of the hierarchy starts with the executives: President and CEO – Dr. Michael Riordan, SVP (R&D) – Kenneth Collins, and COO – Hugh McCauley. Each business within Riordan is broken down into separate functions and each is lead by a different leader. Within the power structure you will find business units of: (1) Transportation, (2) Sales and Marketing, (3) Accounting and Finance, (4) Legal Counsel, (5) Product Services,