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Which Factors Make Advertising Effective?

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Which Factors Make Advertising Effective?
EUROPEAN BUSINESS SCHOOL LONDON REGENT’S COLLEGE FALL TERM 2012

Which factors make advertising effective?
A marketing literary review based on the Hierarchy of Effects, with a focus on the role of Music in Advertising
Report by Onofri S. S00603638 Word Count: 2364 Supervisor Prof. Gordon Bowen Advertising and Media in the Marketing Environment (MKT5A5)

1

Summary
Abstract ……………………………………………………………………......... Introduction ……………………………………………………………………… 1 2

A Basic Condition ………………………………………………………………. 2 The HoE model: three responses to be aroused ………………….. 1) Cognitive Response …………………………………………………. 2) Affective Response …………………………………………………. 3) Conative Response ………………………………………………….. The role of Music in Advertising 1) Cognitive Purpose 2) Affective Purpose 3) Conative Purpose RECOMMENDATIONS ………………………………. 2 5 6 7 9 9 9 9 10

…………………………………………………. …………………………………………………. ………………………………………………….. …………………………………………………..

CONCLUSIONS …………………………………………………………………… 10 Appendices …………………………………………………………………… 11 …………………………………………………………… 13 List of References

2

ABSTRACT
“What makes advertising effective?”: this Report aims to answer this essential issue because it is the key for achieving –or not- the goals pursued by every company that invests in advertising. The general question has been divided in three areas, depending on the type of consumer’s response that advertising aims to arouse: cognitive, affective or conative, according to the famous Hierarchy of Effects model proposed by Lavidge and Steiner in 1961. In addition, the report focuses on the role of Music in advertising, with the purpose to highlight how its use can help to achieve efficacy in advertising. Five recommendations are identified through the report. Advertisers should first choose the media mix able to reach as many consumers as possible from the target audience (Ogilvy, 1985). Using appealing creativity (Dahlen et Al, 2010) and increasing the frequency of the message (Pickton and Broderick,



References: BOOKS Llambin, J.J., 2008. Market-driven management, Marketing strategico e operativo 5th ed. Milano: Mc Graw Hill. Oxford, 2007. Shorter Oxford English Dictionary on historical principles. Oxford: Oxford University Press Berlo, D. K., 1960. The process of communication : an introduction to theory and practice. New York : Holt, Rinehart and Winston. Egan, J., 2007. Marketing Communications. South Western Cengage Learning. De Pelsmacker, P., Geuens, M. and Van den Bergh, J., 2007. Marketing Communications: a European Perspective, 3rd edition. Harlow: Financial Time Prentice Hall. Wundt, W., 1896. Compendium of Psychology. Consulted in the 3rd Italian translation by Agliardi L., 2004. Compendio di psicologia. E-book accessible at: http://www.liberliber.it/mediateca/libri/w/wundt/compendio_di_psicologia/pdf/compendi_p.pdf Katz, E. and Lazarsfeld, P.F, 1955. Personal influence : the part played by people in the flow of mass communications. London : Transaction (ed. 2006). Levinson, Jay Conrad; Levinson, Jeannie; Levinson, Amy (2007). Guerrilla Marketing: Easy and Inexpensive Strategies for Making Big Profits from Your Small Business (4 ed.). Boston: Houghton Mifflin. Godin, Seth (1999). Permission marketing: turning strangers into friends, and friends into customers. New York: Simon & Schuster. Foxall, G.R., Goldsmith R.E., and Brown S., 1998. Consumer Psychology for Marketing (2nd ed.). London: Thomson Learning. .. consulted as an e-book at < http://books.google.co.uk/books?id=6B20pJJ_LZMC&printsec=frontcover&hl=it&source=gbs_ge_su mmary_r&cad=0#v=onepage&q&f=false> [access date: 13-10-2012] Pavlov, I. V., 1927. Conditioned Reflexes: An Investigation of the Physiological Activity of the Cerebral Cortex. New York: Dover Publications. .. consulted as an e-book at < http://books.google.co.uk/books?hl=it&lr=&id=cknrYDqAClkC&oi=fnd&pg=PR9&dq=Pavlov+I.P.+(19 27)+Conditional+Reflexes.+Dover+Publications,+New+York&ots=Kzsjk2XeHb&sig=jz3deqMPIvV0w2 wIgO42g7xWEwQ&redir_esc=y#v=onepage&q&f=false Pickton, D. and Broderick, A., 2005. Integrated marketing communication, 2nd edition. Harlow: Pearson Education. Grandori A., 1999. Organizzazione e comportamento economico. Bologna: Il Mulino Palmieri, A. 2012. Come Berlusconi ha cambiato campagne elettorali in Italia. Milano: Cipidue. 15 Gabrielsen, J., 2010. The power of Speech. Copenhagen: Hans Reitzels Forlag. .. consulted as an ebook at < http://books.google.co.uk/books?id=fsdrKSPV3cUC&printsec=frontcover&hl=it&source=gbs_ge_su mmary_r&cad=0#v=onepage&q&f=false> [access date: 15-10-2012] Ogilvy, D., 1985. Ogilvy on advertising. New York: Vintage Books editions. Dahlen, M., Lange, F. and Smith, T., 2010. Marketing Communications: a Brand Narrative Approach. Hoboken: John Wiley & Sons Ltd. Arens W.F., Weigold M.F., Arens C., 2011. Contemporary advertising & Integrated Marketing Communications, 13th edition. New York: Mc Graw Hill. Sutherland, M., 2008. Advertising and the mind of the consumer: what works, what doesn’t and why, 3rd edition. Australia: Griffin Press. Belch G.E, Belch M.A, 2009. Advertising and Promotion: an Integrated Marketing Communications Perspective, 8th edition. New York: Mc Graw Hill. Fill, C., 2009. Marketing Communications: Interactivity, Communities and Content, 5th edition. Harlow: Pearson Education. McCarthy, Jerome E. (1960). Basic Marketing. A Managerial Approach. Homewood, IL: Richard D. Irwin. JOURNALS Barry, T.E., and Howard D.J., 1990. A Review and Critique of the Hierarchy of Effects in Advertising. International Journal of Advertising, 9, 121-135. Accessed at: http://fabriken.akestamholst.se/akestamholst/files/critique_of_the_hierarchy_of_effects.pdf Lavidge, R.C. and Steiner, G.A. , 1961. A model for predictive measurements of advertising effectiveness. Journal of Marketing, 25, 59-62. Cited in Barry and Howard, 1990. McWilliam,G., 1997. Low involvement brands: is the brand manager to blame?. Marketing Intelligence & Planning, Vol. 15 Iss: 2, pp.60 – 70. ... consulted at < http://www.emeraldinsight.com/journals.htm?articleid=854369&show=abstract> Vaugh, Richard (1980), "How Advertising Works: A Planning Model," Journal of Advertising Research, 20 (September/October), 27-30; and (1986), "How Advertising Works: A Planning Model Revisited," Journal of Advertising Research, 26 (January/February), 27-30 Oakes, S., 2007. Evaluating Empirical research into Music in Advertising a Congruity perspective”. Journal of Advertising Research, march 2007, pp. 38-50 Cowles, D.L. and Kiecker, P. 1998. Reconceptualising the promotional mix: the challenge of a changing marketing communications environment. Proceedings of the American Marketing Association Conference, Vol. 9, pp. 15-25. .. cited in: Caemmerer, B., 2009. The planning and implementation of integrated marketing communications. Marketing Intelligence & Planning, Vol. 27 (Issue: 4), 16pages. Available through: Emerald Insight < http://www.emeraldinsight.com/> [access date: 12-10-2012] 16

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