1. INTRODUCTION 1.1 Company Profile
Wal-Mart is a multinational company. Wal-Mart operates with 69 different names in 27 countries. Wal-Mart serves around 200 million people for a week. 2.2 million Employees work at Wal-Mart. Wal-Mart supplies products and services of several sectors such as retail, health, electronics and automobiles etc. Main motto of Wal-Mart is to provide the products at a cheaper price than its competitors.
1.2 Products and Services
Wal-Mart offers a variety of services. Some of them include retail goods, wireless, pharmacy, photo lab and financial.
Retail Goods:
Retail goods are available in a variety of categories. Wal-Mart sells electronic products such as computers, printers, digital cameras, mp3 players. Wal-Mart also offers books, movies, jewelry and music downloads. Wal-Mart also offers home furnishings, sporting goods, baby products and grocery items.
Photo Services:
Photo lab Services are provided in the store and online. Store Kiosk is a special service provided by the Wal-Mart where in the customers can drop their photographs for developing. Once the photographs are developed, Wal-Mart provides an option to send them to their home or pick up at store. Prints are developed in the lab in one hour.
Financial Services:
Financial Services provided by Wal-Mart include debit cards, credit cards, check cashing, money transfers, bill payment and check printing. The annual fee is waived for customers with credit cards. Debit or credit cards can be applied online and also by coming to the store. MoneyGram, a money transfer service is provided at a very cheap rate. Customers can purchase gift cards, money orders and cash checks.
Wireless Service:
Wal-Mart provides wireless phone service by partnering with smart mobile. Wal-Mart provides unlimited talk and text offer at very low rates.
Pharmacy:
When the pharmacy program was started at Wal-Mart, it offered prescriptions for