Unit 1-Developing Effective Communication

Topics: Nonverbal communication, Communication, Sign language Pages: 2 (625 words) Published: February 24, 2013
Unit 1-Developing Effective Communication
TASK 3 P4, M2, and D1
The strategies used in health and social care environments to overcome them and how which these barriers relate to effective communication and interpersonal interactions also review the strategies and evaluate to show how they could be improved and overcome them positively from my own experience in health and social care environments. Communication is key as it can reduce barriers as in healthcare environments there are language and culture barriers which can be resolved by using translators and technological aids to overcome any misunderstandings staff should be trained to understand other peoples emotional and physical preferences in these key factors building strong and integrated relationships is proximity which can change how nurse or doctor communicates with patients giving patients confidentiality and trust can overcome how they communicate effectively with others. Verbal communication can be brief and precise by saying polite words and tone with confidence but barriers present can be how we perceive our body language to others and usually it can be forgotten or not heard properly which is also how non-verbal communication can be misunderstood the change of our gestures, facial expression, eye contact, tone of voice and touch can affect barriers present to overcome this by listening to a patient if there is language barrier use interpreters as many older patients may not be familiar with our slang buzz-words and jargon. To overcome this using similar language and words that all can understand can make a huge difference to the meaning and to the receiver. Inappropriate environment can be a barrier marked out territories into which service users are not allowed closed office doors, barrier screens, and separate area for people with different status large working areas or working in one unit that is physically separate from others important factors in overcoming theses barriers is giving...
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