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Understanding Changes in the Work Place

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Understanding Changes in the Work Place
Understanding change in the work place

Introduction
I work in a residential care home there are 26 bedrooms but 28 beds as two of the rooms are double rooms most of them have en-suite. The home provides care for the elderly of different needs and different levels of care. All members of staff are trained to the highest standards with on-going training throughout the year both in house and from funded outside agencies (i.e. distance learning programmes). This means that each resident gets the best care and support that they need. My Job role within the organisation is a senior carer. My role as a senior carer is to delegate the work load for the shift between the carers equally and fairly and promote independent living for each resident and to make sure that each resident is given the best care possible to the highest standards. As part of my senior carer role it is my responsibility to order and administer medication to each resident and also to liaise with outside agencies for the care of the residents, i.e. Doctors, District Nurses, Hospital, Family’s etc. I am also a designated key worker for four of our residents and I implement, update and review care plans. I hold and assist in residents meetings and arrange urgent and none urgent medical care for each resident as required. The home I work for conduct their own audits, I also assist in conducting them as I speak with the residents, check and review files and ensure that their bedrooms and wardrops etc are kept clean and tidy to the highest possible standards.
CQC (Care quality Commission) and investors in people can and do arrive without notice to conduct reports on the quality of care we provide within the home, they provide detailed feedback and outline any improvements they think the home should make. If the quality of care isn’t up to their standards the home will lose the awards and benefits’ that go with them including the 10p an hour wage top up given by the investors in people and the

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