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Toyota Mortors assignment

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Toyota Mortors assignment
Operation Management
TOYOTA

Team P.A.L
Minchul Seo (M66310)
Altanzul Puntsagdorj (M66326)
Table of Contents

Introduction 2

Industries and Company Information 4

Explanation of OM Capabilities 6

How Company Uses OM 7

Comparison with one of the competitors, Hyundai Mot 9

Identify Problems 11

SWOT Analysis 14

Regarding Toyota Crisis 18

Areas to use for improvements of Critical Business activities in OM 23

Provide Multiple Solutions 25

Conclusion 30

Introduction
Toyota Motor Corporation is one of the leading automobile manufacturers in the world by not only its models but also its management. We can say that the principles that Toyota Motor Corporation uses are the way to their success. For instance, they do not only want to be successful by themselves but also they respect their partners and suppliers by challenging them and helping them improve. Toyota wants to be reliable to the customers, suppliers and to the organization. For this reason, they use some operating management technologies such as Just In Time (JIT), Quality Management (QM), Total Quality Management (TQM) and so on1. Using these technologies they could reduce to time they spent on manufacturing, shipping, ordering, receiving, forecasting and many others. It also affected to their quality and the overall mission to be succeed. They do not try to hide their weakness and problems in the organization so that they can fix them easily by using simple visual indicators to help people determine their problems immediately whether they are in standard condition deviating from it. Toyota Motor Corporation is used to listen to their employees, managers and executives. By letting every employee in the organization using their knowledge and sharing them on improving the quality and design of the products, they found some great importance, which were the quality improvement, the product living and its reputation. The overall result



References: 1. Gallup (2010). Americans, Toyota Owners Still Confident in Toyota Vehicles. March 2, 2010. 2. N. Roland (2011). Toyota Doesn’t Go Far Enough on Safety Management Changes, Panel Says. Automotive News, May 23, 2011. 3. C. Jensen (2010). Toyota’s Image Falls in J.D. Power Survey. New York Times, June 18, 2010. 4. Christopher Ludwig (2013). Toyota’s total supply chain vision. Automotive Logistics, July 01, 2013. 5. Ovidijus Jurevicius (2013). SWOT analysis of Toyota. Strategic Management Insight, Fed 25, 2013. 6. Robert E. Cole (2010). No Big Quality Problems at Toyota? Harvard Business Review, March 9, 2010. 7. Tim (2010), Troubles in Toyota City. Business Theory, Feb 10, 2010. 8. Hunter, S. L. (2008). The Toyota Production System Applied to the Upholstery Furniture Manufaturing Industry. Mississippi, 2008. 9. Lee, H. B., & Jo, H. (2007). The mutation of the Toyota Production System: adapting the TPS at Hyundai Motor Company (Vol. 45), 2007. 10. D. Barkholz (2010). Fixing Cars’ Brains Saves Ford Millions. Automotive News, May 11, 2010. 11. N. Shirouzu (2010). Inside Toyota, Executives Trade Blame Over Debacle. Wall Street Journal, April 13, 2010. 12 13. Peter Whoriskey (2010). Toyota unsure how to solve safety issues. Washington Post, Fed 24, 2010.

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