Sugar Crm

Topics: Customer relationship management, Customer service, Marketing Pages: 2 (371 words) Published: March 7, 2013
SugarCRM is the commercial Open Source Customer Relationship Management (CRM) software for companies of all sizes. Sugar easily adapts to any business environment by offering a more flexible, cost-effective alternative than proprietary applications. SugarCRM's open source architecture allows companies to more easily customize and integrate customer-facing business processes in order to build and maintain more profitable relationships. SugarCRM comes in three editions SugarCRM Open Source, SugarCRM Professional and SugarCRM Enterprise Edition. SugarCRM is an excellent product due to its rich features. It is convenient to every organization from all sizes and industries/businesses as it is built/developed on the pure Open Source LAMPS platform. SugarCRM provides Sales Guys with the tools to effectively monitor and direct their sales teams & reps by enabling marketing, sales, and management teams to collaborate with one system. SugarCRM provides a real-time view of sales opportunities at all times, from anywhere in the world. Sugar mobile solutions translate to less downtime and greater productivity & efficiency. Sugar can integrate e-mail and calendar information with Microsoft Outlook, ensuring that company communications are centralized and coordinated.

Every great business starts with a great relationship. Every great relationship starts with You. The strategy you take in establishing, developing and maintaining these relationships is your CRM (Customer Relationship Management) strategy. The system that support this strategy is your CRM software. With SugarCRM software, Digi will gain insights across marketing, sales and support so everyone is working toward common goals. SugarCRM offers companies unrivaled flexibility to design CRM applications and processes that expose the right information, making more successful partners and happier customers.

SugarCRM Disadvantages
While providing more capabilities and reliability, Sugar Suite loads slower...
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