Smiley Hospital Performance Evaluation
Week 5 Team A Smiley Hospital Performance Evaluations
Carrie "Shellie" Cobbs
Leadership and Performance Development
HCS 475
Krystal Holthus
June 28, 2014
Week 5 Team A Smiley Hospital Performance Evaluations
Troubleshoot
How will you address resistance from staff? Managers need to understand that resistance to change is normal. Employee’s reactions to change are healthy reactions and part of the process of change. Understanding that employees will react this way should help the manager anticipate the resistance and then work with their employees to identify and modify the change so that the level of success is optimal. Managers need to remember that there should not be any defensive reactions on their part when implementing change. …show more content…
Inadequate plans relays the message to the employees that the manager does not understand the changes they are bringing to the table. Confidence and understanding of the information being communicated is key for managers to remove barriers when implementing change. Effective training for the employee is another key element when implementing change. If the training is inadequate employees will not have a full understanding of the reasoning behind the need to make changes. Successful training for employees is conveying the message and backing up the message with training that supports the employee in their abilities to implement the changes. Mangers should have a reward and recognition program in place when bringing in new changes. Employees respond better to positive working environments and when they are recognized for their efforts in making changes. The rewards and recognition program does not have to be financially intensive. Often times just a face-to-face conversation to recognize an employee is sufficient. Understanding your employees and their level of comfort when receiving recognition is important so that the manager does not make a public recognition for an employee that does not want the public …show more content…
Buell from the American College of Healthcare Executives (ACHE) states, “Setting the right tone and structure can help others in their decision making” (Buell, 2009, p. 1). Leaders need to establish a consistent approach that is aligned with the organizations core values when dealing with ethical issues. Ethical foundations are principal thought concepts for organizations to build their core values upon. An organization’s ethical foundation and their core values is a good beginning point for management to set their department’s goals upon. Ethics is an individual viewpoint for each employee but a viewpoint that can sometime be guided to fit the organizations ethical viewpoint. Having a positive and supportive work environment fosters employee’s abilities to align with the organization’s ethical
Carrie "Shellie" Cobbs
Leadership and Performance Development
HCS 475
Krystal Holthus
June 28, 2014
Week 5 Team A Smiley Hospital Performance Evaluations
Troubleshoot
How will you address resistance from staff? Managers need to understand that resistance to change is normal. Employee’s reactions to change are healthy reactions and part of the process of change. Understanding that employees will react this way should help the manager anticipate the resistance and then work with their employees to identify and modify the change so that the level of success is optimal. Managers need to remember that there should not be any defensive reactions on their part when implementing change. …show more content…
Inadequate plans relays the message to the employees that the manager does not understand the changes they are bringing to the table. Confidence and understanding of the information being communicated is key for managers to remove barriers when implementing change. Effective training for the employee is another key element when implementing change. If the training is inadequate employees will not have a full understanding of the reasoning behind the need to make changes. Successful training for employees is conveying the message and backing up the message with training that supports the employee in their abilities to implement the changes. Mangers should have a reward and recognition program in place when bringing in new changes. Employees respond better to positive working environments and when they are recognized for their efforts in making changes. The rewards and recognition program does not have to be financially intensive. Often times just a face-to-face conversation to recognize an employee is sufficient. Understanding your employees and their level of comfort when receiving recognition is important so that the manager does not make a public recognition for an employee that does not want the public …show more content…
Buell from the American College of Healthcare Executives (ACHE) states, “Setting the right tone and structure can help others in their decision making” (Buell, 2009, p. 1). Leaders need to establish a consistent approach that is aligned with the organizations core values when dealing with ethical issues. Ethical foundations are principal thought concepts for organizations to build their core values upon. An organization’s ethical foundation and their core values is a good beginning point for management to set their department’s goals upon. Ethics is an individual viewpoint for each employee but a viewpoint that can sometime be guided to fit the organizations ethical viewpoint. Having a positive and supportive work environment fosters employee’s abilities to align with the organization’s ethical