Wednesday 18th September 2013
Identify the different reasons people communicate Page 3
How communication affects relationships at work Page 5
Bibliography Page 7
Communication is basically the giving and receiving of information. It’s the base of everyone does in every life. What we say, how we say it and what we do communicates lots of messages that are given and received consciously and subconsciously by using different communication methods.
Generally when people communicate with you it’s because they have something they want you to know or something they want you to tell them.
In regards to this task when working in a care setting communication is a key factor, you need to be able to communicate with a wide range of people such as, young people, children, famillies, carers, parents, their parents, families and/or other members of staff and managment, you will also have to come into contact with other professional from time to time such as; doctors,nurses, first aider, teachers and social workers. You will need to communicate for a variety of different reasons.
Making and developing in and on relationships
You can’t make a new reltionship without communicating with the other people. It just doesn’t work like that. So the way you first speak and listen to someone for the first time can make them feel either welcome or overlooked. As you listen, speak, comment and watch it is good to take an interest or at least look like you are, like smile and nod now and again, whether it be to a service user, a member of their family, a colleague or a visiting practitioner you are building and developing your relationship with them so it’s best to be engaged. Communication will always to be the main way anyone develop their relationships at work, or anywhere in general.
Bibliography: cis-communication. 2013. Untitled. [online] Available at: http://www.cis-assessment.co.uk/docs/pdf/wb/St3_wkb.pdf [Accessed: 18 Sep 2013]. Collinseducation.com. 2013. CYPW. [online] Available at: http://www.collinseducation.com/Style Library [Accessed: 18 Sep 2013]. Merriam-webster.com. 2013. Communication - Definition and More from the Free Merriam-Webster Dictionary. [online] Available at: http://www.merriam-webster.com/dictionary/communication [Accessed: 18 Sep 2013]. Promote Communication In Health, S. 2013. Promote Communication in Health, Social Care or Children s and Young People s Settings - Term Papers - Annaliptakova. [online] Available at: http://www.studymode.com/essays/Promote-Communication-In-Health-Social-Care-814241.htmlhttp://www.studymode.com/essays/Promote-Communication-In-Health-Social-Care-814241.html [Accessed: 18 Sep 2013].