report identifying the different reasons people communicate and explain how communication affects relationships in the work setting

Better Essays
Topics: Communication
Promote communication in health, social care or children’s and young people’s settings.

Samira Jamil
Wednesday 18th September 2013

Content Page
Task 1
Identify the different reasons people communicate Page 3

Task 1.1
How communication affects relationships at work Page 5

Bibliography Page 7

Communication is basically the giving and receiving of information. It’s the base of everyone does in every life. What we say, how we say it and what we do communicates lots of messages that are given and received consciously and subconsciously by using different communication methods.
Generally when people communicate with you it’s because they have something they want you to know or something they want you to tell them.
In regards to this task when working in a care setting communication is a key factor, you need to be able to communicate with a wide range of people such as, young people, children, famillies, carers, parents, their parents, families and/or other members of staff and managment, you will also have to come into contact with other professional from time to time such as; doctors,nurses, first aider, teachers and social workers. You will need to communicate for a variety of different reasons.
Making and developing in and on relationships
You can’t make a new reltionship without communicating with the other people. It just doesn’t work like that. So the way you first speak and listen to someone for the first time can make them feel either welcome or overlooked. As you listen, speak, comment and watch it is good to take an interest or at least look like you are, like smile and nod now and again, whether it be to a service user, a member of their family, a colleague or a visiting practitioner you are building and developing your relationship with them so it’s best to be engaged. Communication will always to be the main way anyone develop their relationships at work, or anywhere in general.
Giving and



Bibliography: cis-communication. 2013. Untitled. [online] Available at: http://www.cis-assessment.co.uk/docs/pdf/wb/St3_wkb.pdf [Accessed: 18 Sep 2013]. Collinseducation.com. 2013. CYPW. [online] Available at: http://www.collinseducation.com/Style Library [Accessed: 18 Sep 2013]. Merriam-webster.com. 2013. Communication - Definition and More from the Free Merriam-Webster Dictionary. [online] Available at: http://www.merriam-webster.com/dictionary/communication [Accessed: 18 Sep 2013]. Promote Communication In Health, S. 2013. Promote Communication in Health, Social Care or Children s and Young People s Settings - Term Papers - Annaliptakova. [online] Available at: http://www.studymode.com/essays/Promote-Communication-In-Health-Social-Care-814241.htmlhttp://www.studymode.com/essays/Promote-Communication-In-Health-Social-Care-814241.html [Accessed: 18 Sep 2013].

You May Also Find These Documents Helpful

  • Satisfactory Essays

    How Communication Affects Relationships In The Work Setting. Relationship with the children: Communication helps to build relationships with the children I work with, a lot of this is done through play, as we play games or participate in the activities, I ask the children simple questions which allows me to get know the children better and build a relationship with them. Building and maintaining a good relationship with the children in my setting is very important as they will then feel able to…

    • 495 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    In order to work effectively with children, young people and their families and so that we can plan for and meet their needs, it is essential to establish good relationships with a number of people. An example of these are seen below: Between Early Years Practitioners and a child, communication is essential to build children's confidence. Promoting good behaviour and being a positive role model in the work setting is vital to bond relationship to interact with others, helping a better settlement…

    • 285 Words
    • 2 Pages
    Good Essays
  • Satisfactory Essays

    lots of reasons why people communicate at work. For example, to share ideas and thoughts, to express needs and feelings, to socialise, to gain and share information, to build relationship and to maintain relationship, to understand and to be understood and to receive instructions, to give encouragement and show others that we care. In order to work effectively with children and their families, it is important to have good relationship with a range of people. Those who have good communication skills…

    • 617 Words
    • 3 Pages
    Satisfactory Essays
  • Good Essays

    The reason than people communicate * To build relationships with others, this can start with a greeting to engage an individual in a setting. This could be a smile, a wave, a hello and an introduction * Gaining, sharing or seeking information from others. This will help the way people interact and work together. * Control, by giving instructions or orders. * Social interaction is the main purpose of communication, and the interaction with others is how we maintain relationships…

    • 1040 Words
    • 5 Pages
    Good Essays
  • Satisfactory Essays

    1530 Promote communication in health, social care or children’s and young people’s settings. 1.2 Explain how communication affects relationships in the work setting. We need to build relationships with the children and young people that we work with, their families and colleagues to enable us to work effectively. Relationships and communication skills are closely linked, as good communication will help to build good relationships. Relationships are influenced by the way we communicate this not only…

    • 401 Words
    • 2 Pages
    Satisfactory Essays
  • Good Essays

    essential part of our work role will involve actively seeking to evolve and where apt build relationships. Consequently having a significant impact on children and young people’s lives. As quoted, (Children and young peoples workforce, early and child care book 2010) there are a number of reasons why people communicate which are to: • Build relationships The ability to effectively communicate with a wide range of people is a vital factor in working towards building relationships that may flourish…

    • 732 Words
    • 3 Pages
    Good Essays
  • Good Essays

    reasons people communicate Communication plays a crucial role in everyday life and without it there would be great difficulty to move forward and for things to get done. There are many different aspects of communication and all play an important role. Communication can be used to seek information. A person will ask someone who has more knowledge of the subject and so when they tell them the answers to their questions the person is left with more information which in turn will be passed on to someone…

    • 675 Words
    • 3 Pages
    Good Essays
  • Satisfactory Essays

    Identify different reasons why people communicate • Communication is a tool with which influence can be exercised on others. • Communication can be used to bring out changes in attitudes, motivate people and establish and maintain relationships. • Communication is vital for seeking and providing information. • We communicate to express our emotions like courage or fear, joy or sorrow, satisfaction or disappointment with appropriate gestures and words. • Communication is crucial for developing…

    • 359 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Identify the different reasons people communicate There are many different reasons why people communicate.One ofthe main reasons is to build relationships. When an individual eg. a parent, a child or a member of staff joins a new setting, the first thing that will occur is communication. A simple wave, a smile or saying “hello” to that individual will make him/her feel more welcome. Gestures are also important when communicating to a person. This way we are building a relationship. Another vital…

    • 420 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Identification of the different reasons people communicate • 1.1 Introduction There are a number of reasons people communicate within a work setting, to build relationships, gain and share information, reassurance with colleagues parents and children, to express needs and feelings and share our ideas and thoughts. Main When in a new setting, be it a parent, child or new member of staff it is important to make them feel welcome, even with a small gesture such as a hello or a smile when you…

    • 535 Words
    • 3 Pages
    Satisfactory Essays