Organisational Behavior

Topics: Maslow's hierarchy of needs, Motivation, Abraham Maslow Pages: 6 (1982 words) Published: March 13, 2014
Inside an organization, people are expected to their best at work. Best work easier to achieve when there’s the help of motivation. Motivation is one of the important factors to create effective management inside an organization. Every person inside a company is motivated by different kind of things, for example motivation is a behaviour which and drives someone to act towards their goals in life. A motivated person will perform at maximum capacity in their job. The sense of purpose and money are the important factors that motivated people the most. There are 3 type of Elements of work motivation. Firstly the direction of behaviour which behaviours does a person chosen to perform in an organization. Second is level of effort on how hard does a person work to perform a chosen behaviour and lastly is level of persistence in when faced with obstacles, how hard does a person keep trying to perform a chosen behaviour successfully. Sasone, Carol and Harakiewicz (2000) stated that there are 2 types of motivation, intrinsic and extrinsic. Intrinsic motivation was described as a motivation which dependent on internal factors such as the desire to work hard and the satisfaction of accomplishing something. For example an employee was motivated to become employee of the month, so he always submits his work before the datelines. The second type of motivation is extrinsic motivation. It described as a motivation that depends on external factors such as money, believes that external factors (money) have negative effect on behaviour.

The chart emphasis is on creating a positive work environment. Employer should provide a culture through Good relationships. For example managers take care of their employees. They find out about the expectations of their employees. They give clear directions and the team has fun together. Clear communications and clear goals expectations are set and plans to be shared. Reasons for doing things are clearly explained so employees can see how they fit into the big picture. Adequate resources. Managers make sure that materials, equipment and information are provided and fit for purpose. Encouragement employees are praised for getting things right. Frustrations and problems are acknowledged. The focus is on working towards goals. Recognition effort and good performance are rewarded. By establishing best practice, it is possible to measure the benchmarks or standards it has set.

Developing a motivating culture takes time and effort. Managers and team leaders are given in-depth training. This allows them to develop a strategic, long-term approach to building a culture of customer care through motivated people. Motivation Training gives employees an understanding of motivation principles and techniques, so everyone buys into business goals. This helps to raise standards of performance across the business. Team leaders need to understand the needs of the people they manage to ensure they apply the right motivating factors for individuals. During training, managers learn to assess the motivation culture. For example, a branch with highly motivated employees may demonstrate by answering the phone before the working day starts And working together as a team, regularly attending social work functions together, arriving early every day, organising and preparing the office at the end of the day. Employees are aware of the benefits of high levels of performance, such as recognition and promotion, but also the consequences of poor performance. Man’s need are arranged in a series of levels. A hierarchy of importance as soon as needs on a lower level are met those on the next, higher level will demand satisfaction. Abraham Maslow’s Hierarchy of Needs is known for establishing the theory of a hierarchy of needs, writing that human beings are motivated by unsatisfied needs and that certain lower needs to be satisfied before higher needs can be satisfied as per the diagram below....

Bibliography: Maslow’s books are easy to read and full of interesting ideas.  The best known are Toward a Psychology of Being (1968), Motivation and Personality (first edition, 1954, and second edition, 1970), and The Further Reaches of Human Nature (1971).  Finally, there are many articles by Maslow, especially in the Journal of Humanistic Psychology, which he cofounded.  For more information on-line, go to
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