Q. Describe the implementation and evaluation feedback for the project. Ans. Alegent Health(AH) conducted six large interventions. USC's researchers contracted to assess the impact of the interventions. They wanted to make an assessment to help the organization to learn how to leverage further change. The researchers described the perception of change and the employee involvement through the data they collected. Different people and executives were interviwed who were of the opinion that the change process was actually doing well. (Cummings & Worley, 2009, edition 9, p.201)
“Overall the majority of persons believed that the DAs were a great energizer for the organization, generated comprehensive strategies and catalyzed important changes. However the strengths of the DAs were mostly felt by top management while the perception of the DAs was weak in the middle of the organization. The absence of formal change management processes made important resource allocation decisions, trade-offs on technology, and coordination of quality processes across the systems more difficult. When the DA had more community participants, there were broader participation in the discussions, the debates were more intense, and the DA stayed on track. The results from the survey data revealed that the higher percentage of physicians the result was less comprehensive on the other hand when the DA had a high concentration of community participants, the vision was more comprehensive. Overall the DA affected a variety of changes in organization either directly or indirectly.” http://www.studymode.com/essays/Evaluating-Change-At-Alegent-Health-715416.html
Strengths & weaknesses
Generally, people were aware of the change program but top management was more into it than the middle man. The formal change management systems were not there.
All the physicians were not involved.
(Cummings & Worley, 2009, edition 9, p. 201, 202)
How to improve
all the physicians should be...
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