Kudler Finer Foods Propsal
Innovative Thinking in a Business: Measurement and Reward System
Andrea Veldhuizen
MGT/411: Innovation and Creative Business Thinking
Instructor: Terry Norris
Monday, September 8, 2014
Kudler Fine Foods Business Proposal
Situation: You are a management team in a selected virtual organization. Your business is shifting its focus and has indicated innovation as a high priority. To integrate innovation into the culture of the company even further, an employee measurement and reward system is being developed by your team.
Steps Involved:
Define how success will be measured.
Describe how the system will affect the hiring process.
Describe how employees will be rewarded for innovative thinking.
Describe how the system might affect financial management, investor relations, and market perceptions among shareholders.
Proposed Solution: Success will be measured through based on a few key areas. One of these areas will be focused on customer satisfaction. As our company shifts its focus in a more innovative direction, we want to increase customer satisfaction and overall profits of the company. We are setting goals that we expect every our store and its associates to achieve. We want to achieve an overall customer satisfaction level 90 percent. Although this is a high standard we are confident that our associates are more than capable of delivering an experience that will keep our customers coming back for more. The company also wants to move forward with innovation by how much money save throughout our everyday procedures such as inventory control and pricing. This can include the company saving money by working with local dealers on getting quality merchandise for the best possible price. By building a good relationship with our vendors we have a greater chance of working out better deals for our products. We also want to focus on inventory control. Many companies lose large amounts of money every year due to products that are lost or damaged. As a company
Andrea Veldhuizen
MGT/411: Innovation and Creative Business Thinking
Instructor: Terry Norris
Monday, September 8, 2014
Kudler Fine Foods Business Proposal
Situation: You are a management team in a selected virtual organization. Your business is shifting its focus and has indicated innovation as a high priority. To integrate innovation into the culture of the company even further, an employee measurement and reward system is being developed by your team.
Steps Involved:
Define how success will be measured.
Describe how the system will affect the hiring process.
Describe how employees will be rewarded for innovative thinking.
Describe how the system might affect financial management, investor relations, and market perceptions among shareholders.
Proposed Solution: Success will be measured through based on a few key areas. One of these areas will be focused on customer satisfaction. As our company shifts its focus in a more innovative direction, we want to increase customer satisfaction and overall profits of the company. We are setting goals that we expect every our store and its associates to achieve. We want to achieve an overall customer satisfaction level 90 percent. Although this is a high standard we are confident that our associates are more than capable of delivering an experience that will keep our customers coming back for more. The company also wants to move forward with innovation by how much money save throughout our everyday procedures such as inventory control and pricing. This can include the company saving money by working with local dealers on getting quality merchandise for the best possible price. By building a good relationship with our vendors we have a greater chance of working out better deals for our products. We also want to focus on inventory control. Many companies lose large amounts of money every year due to products that are lost or damaged. As a company