KM in SME

Powerful Essays
KNOWLEDGE MANAGEMENT IN SMALL AND MEDIUM ENTERPRISES (SMEs)
Abstract: This paper review ten literatures consist of ten articles on the topic of knowledge management (KM) in small and medium enterprises (SMEs). This paper were highlighted about definition of KM and SMEs, characteristics and roles of SMEs, KM in SMEs, why SMEs need KM, advantages and disadvantages implement KM in SMEs, KM strategies and tools in SMEs, KM issues or challenges in SMEs, recommendations and conclusion.
Keywords: Knowledge management, small and medium enterprises

Introduction
In this era, knowledge management (KM) is one of the most used and at the same time controversial concepts, currently discussed in academia and the business world. Interest in KM stems from the realization that organizational knowledge is a strategic corporate asset that needs to be generated, represented, stored, transferred, transformed and applied to future organisational problems (Schulttze and Stabell, 2004). Large companies and multinationals, such as Honda, Cannon, Matsushita, NEC, Sharp, Kao, Ford, PriceWaterhouseCoopers, Texas Instruments and HP, have long recognised the need for KM in order to respond quickly to customers, create new markets, rapid developing new products and handle emergent technologies (Nonaka, 1991). Consequently, KM practices are now considered as established practice in large organisations (Srikantaiah and Koenig, 2000). However it not happens in small and medium enterprises (SMEs) which KM tends to fall into failure to be practice in organization.
According report that in Small Business Service (2004) found that statistics reveal that 91 per cent of SMEs that registered themselves for VAT in 2000 were still surviving 12 months after they registered. Sixty four per cent of businesses registered in 1998 were still going three years after registration. Hence, organisation sustainability is an issue because 36 per cent of the SMEs perish after three years.
It is further evidenced



References: Acs, Z.J. (1996), “ Small firms and economic growth”, in Admiral, P.H.(Ed.), Small Business in the Modern Economy, Blackwell, Oxford, pp.1-62. Ahmad Kamil Mahmood, , Mobashar, Rehman , Sugathan, Savita K., & Aamir Amin (2010). Implementation of knowledge management in small and medium enterprises- Malaysian perspective Axland, S. (1992), “ Small wonders”, Quality Progress, November, pp. 29-34. Barchan, M. (1999), “Capture knowledge”, Executive Excellence, September, p. 11. Bergeron, F. and Raymond, L. (1992), “Planning for information systems to gain a competitive edge”, Journal of Small Business Management, Vol. 30, pp. 21-6. Bridge, S., O’Neill, K. and Cromie, S. (2003), Understanding Enterprise, Entrepreneurship, and Small Business, 2nd ed., Palgrave Macmillan, New York, NY. Bollinger, .S. and Smith, R.D. (2001), “Managing organizational knowledge as a strategic asset”, Journal of Knowledge Management, vol.5 No Bolton, J.E. (1971), Report of the Committee of Inquiry of Small Firms, HMSO, London. Brock, W.A. and Evans, D.S. (1986), The economics of small businesses: their role and regulation in the US economy, Holmes and Meier, New York, NY. Brooking, A. (1996), Intellectual Capital – Core Asset for the Third Millennium Enterprise, International Thompson Business Press, London. Brown, J.S. and Gray, E.S. (1995), “The people are the company”, available at: www.fastcompany CEC (1996), Commission Recommendation of 3 April 1996 Concerning the Definition of Small and Medium Sized Enterprises, Commission of the European Communities Civi. E. (2000). “ Knowledge management as a competitive asset: a review”. Marketing Intelligent & Planning Cook, P. (1999), “I heard it through the grapevine: making knowledge management work by learning to share knowledge, skills and experience”, Industrial and Commercial Training, Cross, M. (1983), “The United Kingdom”, in storey, D.J (Ed.), The small firm – an International Survey, Croom Helm, London, pp. 84-119. Culkin, N. and Smith, D. (2000), ‘‘An emotional business: a guide to understanding the motivations of small business decision takers’’, Qualitative Market Research: An International Journal, Vol Davenport, T.H and Prusak, L. (1998), Working knowledge: how organisations manage what they know, Harvard Business School Press, Boston, MA. De Jarnett, L. (1996), “Knowledge the latest thing”, Information Strategy: The Executive Journal, Vol Desouza, K.C. and Awazu, Y. (2006), ‘‘Knowledge management at SMEs: five peculiarities’’, Journal of Knowledge Management, Vol Dingsoyr, T. and Royrvik, E. (2003), “An empirical study of an informal knowledge repository in a medium-sized software consulting company”, Proceedings of the IEEE International Conference on Software Engineering, pp. 84-92, available at: http://portal.acm.org /citation.cfm?id ¼ 776827 (accessed 20 March 2008). Drucker, P.F. (1993), Post capitalist society, Butterworth Heinemann Oxford. Drucker, P.F. (1988), “The coming of the new organization”, Harvard Business Review, January/February, pp. 45-53. Durst, S. and Wilhelm, S. (2012), ‘‘Knowledge management and succession planning in SMEs’’, Journal of Knowledge Management, Vol Durst, Susanne , & Edvardsson, Ingi Runar (2012). Knowledge management in SMEs:a literature review. Journal of Knowledge Management, 16(6), 879-903. Durst, Susanne , & Wilhelm, Stefan (2012) Egbu, C.O. (1994), “Management education and training for refurbishment work within the construction industry”, PhD thesis, University of Salford, Salford. Egbu, C.O., Hari, S. and Renukappa, S.H. (2005), “Knowledge management for sustainable competitiveness in small and medium surveying practices”, Structural Survey, Vol Finn, W. And Phillips, T. (2002), “Know you assets”’ Director, vol55 no. 11, pp.80-84. Firestone, J.M. (2001b), “Prophecy: Meta Group and the future of knowledge management”, available at: www.tgc.com/dsstar/01/0313/102784.html (accessed 1 June 2004). Frey, R.S. (2001), “Knowledge management proposal development, and small businesses”, Journal of Management Development, Vol Ghobadian, A. And Gallear, D. (1997), “TQM and organization size”, International Journal of Operations and Production Management, Vol Hofer, C.W. and Charan, R. (1984), ‘‘The transition to professional management: mission impossible?’’, American Journal of Small Business, Vol

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