Job Satisfaction in the Garments Industry in Bangladesh

Topics: Job satisfaction, Recruitment, Employment Pages: 57 (15561 words) Published: April 6, 2013


London School of Commerce

Submitted to

Mr. Malcom Bennison

Submitted by

Syed Shafiqur Rahman

ID: l0680baba0210

25 December 2012

Letter of Transmittal

31 December 2012

Mr. Malcom Bennison

Faculty of Business Studies

London School of Commerce

Sub: A dissertation on Job Satisfaction in the Garments Industry in Bangladesh.


In compliance with the requirements on the subject “Human Resource Management”, I would like to submit this dissertation report entitled “Job Satisfaction in the Garments Industry in Bangladesh”, as per your instructions.

I hope that this proposal will get your approval. I will be happy to answer if you have any query regarding this report.

Very truly yours,

Syed Shafiqur Rahman


This journey of writing research paper would not be smooth without the help of some people. The researcher was assisted by many people who have contributed significantly to complete this report. So it is mandatory to acknowledge those people's contributions and thank them all for their help, ideas, and support.

I would like to offer my gratitude to my supervisor, Mr. Malcom Bennison, for his experienced guidance, support, and valuable feedback that he has provided. Throughout the process of writing this paper he showed me the way out every time I faced any difficulty and his continuous support gave me the encouragement to overcome all the complexity that I faced periodically.

I would like to give special thanks to Mr. Mostafizur Rahman, Head of Human Resources, Beximco synthetics LTD, and for their generosity and cooperation during the survey of this research work. Without their enthusiastic support it was impossible for me to complete this report. Furthermore I wish to express my gratitude also to the staffs of these two companies for their professional, honest, and positive attitude towards this study, and for their support and time. In this report, I have refereed many books and publication of many authors, researchers, institutions, and associations for preparing this research work. I would like to take the pleasure of appreciating their work that was necessary for this research.


Table of Contents

Letter of Transmittal2



Chapter: 1Introduction7

1.1Research Background7

1.2The Research Aim and Objectives8

1.3Chapter outline8

Chapter: 2Literature Review10

2.1Review of Job Satisfaction Theory10

2.1.1Work Environment16

2.1.2Pay satisfaction19

2.1.3Supervisors’ behaviour and its Effect22

2.2Review of previous research on job satisfaction in Bangladesh29

Chapter: 3Research Methodology38

3.1Research Philosophy38

3.2Research Approach38

3.2.1Research Strategy39

3.2.2Hypothesis Development39

3.2.3Data Collection40

3.2.4Questionnaire Design40

3.2.5Overview of the surveyed organization41

3.2.6Data Analysis42

3.3Limitations of the Study42

Chapter: 4Findings and Analysis43



4.1.2Descriptive Statistics:44

4.1.3Regression Model44


4.3Revision of theory47

Chapter: 5Recommendations & Conclusion51





List of Tables

Table 1: One-Sample Statistics45

Table 2: One-Sample Test45

Table 3: Descriptive Statistics46

Table 4: Variables Entered/Removed (b)46

Table 5: Model Summary46

Table 6: ANOVA (b)47

Table 7: Coefficients (a)47


References: 2. Absar, Syeda Sharmin. 2001. Problems Surrounding Wages: the Ready Made Garment Sector in Bangladesh. Labour and Management in Development Journal, 2(7), ISSN: 1443-6698, Asia Pacific Press-2001.
3. George, J.M. and Jones, G.R. (2008). Understanding and Managing Organizational behavior, Fifth Edition, Pearson/Prentice Hall, New Yersey, p. 78
5. Luthans, F. (1998). Organizational Behavior, 8 Edition, McGraw-Hill/Irwin, Boston, p. 147
7. Nunnaly, J., 1970. Introduction to psychological measure . New York: McGraw-Hill.
8. Rue, L.W. and Byars, L. (2003). Management, Skills and Application, 10 ed., McGraw-Hill/Irwin, New York, p.259
10. Spector, P.E. (1997). Job satisfaction: Application, assessment, causes and consequences,Thousand Oaks, CA,Sage Publications, Inc
12. Kaliski, B.S. (2007). Encyclopedia of Business and Finance, Second edition, Thompson Gale, Detroit, p. 446
Online Journal
13. Abdulla, J., R. Djebarni, K. Mellahi, 2010. Determinants of Job satisfaction in the UAE-A Case study of the Dubai police, 40(1): 126-146. Available on:
15. Aziri, B. (2008). Menaxhimi i burimeve njerëzore, Satisfaksioni nga puna dhe motivimi i punëtorëve, Tringa Design, Gostivar, , p. 46
17. Bartolo, K., B. Furlonger, 2000. Leadership and job satisfaction among aviation fire fighters in Australia. Journal of Managerial Psychology, 15(1): 87-97.
18. BGMEA . 2009. Available on: &
20. Burney, S.A., (2008, March 06). Inductive and Deduvtive research approach. Karachi, Pakistan. Available on:
22. Christen, M., Iyer, G. and Soberman, D. (2006). Job Satisfaction, Job Performance, and Effort: A Reexamination Using Agency Theory, Journal of Marketing, Januaryr, Vol. 70, pp. 137-150. Available on:
24. Davis, K. and Nestrom, J.W. (1985). Human Behavior at work: Organizational Behavior, 7 edition,McGraw Hill, New York, p.109
26. DelVecchio, S., 1996. Differences in salesperson and manager perceived control: a comparison of dyadic disagreements. Journal Of Business & Industrial Marketing, 11(2): 60-72. Available on:
28. Dimarco, N., 1975. Style, Work Group Structure, Compatibilty and Job Satisfaction. The Academy of Management Journal, 18(2): 313-322.
29. Durand, D., W. Nord, 1976. Percieved Leader Behavior as a Function of Personality Characteristics of Supervisors and Subordinates. The Academy of Management Journal, 19(3): 427-438. Available on:
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