internship report

Topics: Construction, Building, Project Pages: 47 (7590 words) Published: September 1, 2014
 An Internship Report
on
Customer Satisfaction on Land Owners of Crystals Construction Company.

Date of Submission: 14th August, 2014

An Internship Report on Customer Satisfaction on Land Owners of Crystals Construction Company

Supervised By:
Professor: Faisal Memon
Anjuman-I-Islam’s
Allan Institute of Management Studies

Prepared By:
Mohd Shoaib Warsi
Roll No: 48
MMS 2nd Year

Date of Submission: 14th August, 2014

Declaration

I, Mohd Shoaib Warsi, hereby declare that the presented report of internship titled Customer Satisfaction on Land Owners of Crystal Construction Company is uniquely prepared by me after completion of two months of work in Crystal Construction Company.

----------------------------
Mohd Shoaib Warsi
Anjuman-I-Islam’s
Allana Institute of Management Studies

Supervisor Declaration

This is to certify that the title of internship report is Customer Satisfaction on Land Owners of Crystal Construction Pvt Ltd. This report is submitted in partial fulfillment of requirement for the degree of MMS program of University of Mumbai.

He is Mohd Shoaib Warsi was my under supervision & guidance & no part of this report has been submitted for the part of other degree, diploma or fellowship & the work has not published is any paper, journal or magazine.

-------------------------------
Prof. Faisal Memon
Anjuman-I-Islam’s
Allana Institute of Management Studies

PREFACE
Practice makes a man perfect and practical knowledge is essential in order to introducing with the practical life. Theoretical knowledge is not such important without with combination of practical knowledge. It is the part of its academic curriculum to do internship of MBA student to various business concerns with view to allowing students to get opportunity to acquire practical and professional knowledge. As the partial fulfillment of MBA program the writer of this report was also assigned the task of preparing the term paper, the topic was “Customer Satisfaction of Land Owners of Crystal Construction Company”. To adjust myself in such an organization was not an easy task, but by the grace of Almighty Allah aids my internship in a befitting manner and I learned a lot about the overall construction company. The report has been prepared after careful observation of the all component of organization. This report is a thorough essence of my rigorous studies which I undergone through in a period of two months in a construction company. I have exclusively studied and observed the operations/ functioning of the company and tried my best to abreast myself with all the dimensions of the generation company. It was a great experience to work there and contribute handsomely in the process of appraising its pros and cons and feeling to be a significant part of the company. I am thankful to all those who helped me in one-way or the other and guided me in the preparation and compilation of this report in a presentable fashion.

ACKNOWLEDGEMENT

The satiation and euphoria that accompany the successful completion of the project would be incomplete without the mention of the people who made it possible. I would like to take the opportunity to thank and express my deep sense of gratitude to my corporate mentor Mr. Ajay Singh and my faculty mentor Mr. Faisal Memon. I am greatly indebted to both of them for providing their valuable guidance at all stages of the study, their advice, constructive suggestions, positive and supportive attitude and continuous encouragement, without which it would have not been possible to complete the project. I am thankful to Mr. Ajay Singh for giving me the opportunity to work with Crystal Construction. Co and...
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