Preview

Hong Kong Disney Case Analysis

Good Essays
Open Document
Open Document
1026 Words
Grammar
Grammar
Plagiarism
Plagiarism
Writing
Writing
Score
Score
Hong Kong Disney Case Analysis
“Hong Kong Disneyland” 1. The situation
The case introduces the Disney Parks that were opened outsides of the United States (Tokyo, Paris). It reveals the reasons why it is successful in Japan and failing in French. Then it focuses on the park which was opened in Hong Kong. Managers tried their best to avoid the mistakes they made in French and thought about culture differences as many as possible. However, it still produced some negative effects, such as The Lunar New Year Holiday Fiasco, during consumers because of inappropriate operation. Thus, Disney tried to get the consumers back with using some useful strategies, such as new promotion with lower price, external liaison with mainland travel agent. 2. Industry
Hong Kong Disneyland belongs to entertainment industry. For entertainment industry, the health of the industry depends on the attendance of visitors. This is a very simple way of saying something much more complicated: The is in business to produce entertaining theatrical productions that are family oriented and family friendly; they are in business to create products and actions that will promote their theatrical productions that are both entertaining and safe for children, and also stimulating enough to attract new customers; they are in business to entertain families with children who are looking for a fun, interactive and safe vacation spot both with resorts and parks, and also cruise lines; and finally they are in the business in keeping. Their name reputable and substantial in a growing business. 3. Competition
All the parks for entertainment in Hong Kong or near Hong Kong can be treated as Ocean Park and HKD’s competitors. Ocean Park and HKD is the competitor for each other. Besides, no only the entertainment firm, but also the other entertainment ways in Hong Kong are its competitors, such as other places of interest,or even shopping in HK.
4. Target Market
Its primary target market is the tourists who come from Mainland

You May Also Find These Documents Helpful

  • Good Essays

    In order for Disneyland Paris to keep running successfully, it has to look at the main factors that can affect its business. The main factors should be analysed by the developing company to be more aware of how to manage their target market. Disneyland Paris has many target markets which the main one is “Disney family” so they need to think through what kind of products that they have to offer to this type of customers and how they’re going to market it. This type of customers “Disney family” is a really important because it’s such a large target market and so therefore the market team needs to be more aware of how they’re going to take advantage of this large market.…

    • 718 Words
    • 3 Pages
    Good Essays
  • Good Essays

    Disney Case Analysis

    • 893 Words
    • 4 Pages

    Disney from the start has had a competitive advantage to others in the film industry for the plain fact as Walt says, “Cartoons unlike actors can be perfectly controlled to avoid any negative imagery.” This statement is the key stone to how Disney has so successfully created value. Disney has pursued its corporate level strategy by maintaining the value of the brand, managing creativity, and encouraging synergy throughout the corporation.…

    • 893 Words
    • 4 Pages
    Good Essays
  • Satisfactory Essays

    Disney Asia

    • 386 Words
    • 2 Pages

    With its large population, and low number of theme parks, Asia is an attractive location for Disney. Already, the company has been successful in Tokyo. While its park in Hong Kong has been less profitable, the company believes that further expansion into the region is worthwhile. However, the company faces a number of cultural challenges that must be overcome. Certainly language poses a problem for the company. At Hong Kong Disneyland, the company has chosen to be trilingual for example. In addition to dealing with language differences, Disney must also tailor other components to meet the local needs. The Hong Kong location includes more covered space to allow people to enjoy the park without dealing with the region’s rainy weather, special gardens for picture taking that appeal to the preferences of tourists visiting the park have been created, and the menu has been adapted to local preferences. Plans for the Shanghai location will incorporate Chinese cultural features as well as more traditional Disney themes.…

    • 386 Words
    • 2 Pages
    Satisfactory Essays
  • Powerful Essays

    Building and investing in a multi-billion dollar theme park would represent another major, long-term commitment for The Walt Disney Company. Therefore, much research and planning were involved in this decision. In addition to the attractiveness of each of the remaining cities, Shanghai and Hong Kong, the market characteristics of the demand for theme park experiences by the Chinese people would have to be carefully evaluated.…

    • 1290 Words
    • 6 Pages
    Powerful Essays
  • Better Essays

    One way that the ability to adapt to local cultures and tastes is the key factor in determining the success of a business in china is because it makes sure that the business has a product that the market wants to buy. Disneyland is one company who did not manage to initially adapt their product to the chinese market. Disney did not research the chinese market enough before entering the chinese market assuming that they would like the typical American image that they had. This proved wrong as consumers were unfamiliar with the product and did not connect with the typical Disney characters. This meant that Disney had entered the market with a product that the chinese did not feel comfortable with because it was not the type of product that they were used to. Therefore the Hong Kong based park did not attract many customers resulting in low sales for Disneyland costing them money. In the long run this meant that they had to spend more money on adapting the park to the consumers needs in order to attract the chinese customers. They did this in ways such as reducing the price to meet chinese low income levels and having to adapt the labour practices, décor and settings and to the local visitors customs. Because of these mistakes made by Disney that cost them more than was expected they could have potentially failed as a business in china if it was not for them…

    • 1809 Words
    • 8 Pages
    Better Essays
  • Satisfactory Essays

    In general, this case shows the power of culture. It dominates how the Disneyland uses the culture to manage the employees’ behavior in the part. So that they can produce the products, the joyful experience in the journey on Disneyland. My own experience to Disneyland is that it provides the Care, the Warm Welcome and the feel of being in a fancy world since you are entering into Disneyland. Or we might say, it’s anywhere and anytime.…

    • 520 Words
    • 3 Pages
    Satisfactory Essays
  • Powerful Essays

    5. Why did success in Tokyo predispose Disney management to be too optimistic in their expectations of success in France? In China? Discuss.…

    • 1286 Words
    • 4 Pages
    Powerful Essays
  • Better Essays

    Disney in Tokyo and Paris

    • 1231 Words
    • 5 Pages

    References: (2006). Hong kong Disneyland attracts 5m visitors in first year of operation. Retrieved February 23, 2008, from http://www.channelnewsasia.com/stories/corporatenews/views/228477/1/.htm…

    • 1231 Words
    • 5 Pages
    Better Essays
  • Better Essays

    Hong Kong Disney

    • 1073 Words
    • 5 Pages

    In the case entitled Hong Kong Disneyland (Ivey Management Services version, 2007) describes the global mega-entertainment corporation’s inability to achieve forecasts in attendance and profit for the facilities first two years of operation (2005-206). Further research has shown that Hong Kong Disneyland (HKD) first year of profit came in 2012 (Nip, Kang-Chung, 2013). This analysis is divided into two sections. The first section discusses two reasons for HKD’s lack luster performance. The second section offers suggestions that would allow HKD to address these performance issues making HKD profitable.…

    • 1073 Words
    • 5 Pages
    Better Essays
  • Powerful Essays

    The main objective of this report is to provide a strategy that will enable Hong Kong Disneyland to enhance its competitiveness in the Hong Kong market. In this manner, the report provides the issues that affects the performance of Hong Kong Disneyland and provides the perceived solutions to ensure that the company is on track of achieving the goal of being competitive. In order to find a better solution for these issues, analysis of the company, through the use of different marketing tools has been conducted. For example, to analyze the internal environment of Hong Kong…

    • 9123 Words
    • 37 Pages
    Powerful Essays
  • Satisfactory Essays

    (4) Obviously, from an international standpoint, Disney wants to duplicate the success of its Tokyo operation (in terms of attendance, though Disney does not earn as much as it could because it is merely the licensor of that park), and avoid the ongoing struggles of Paris Disneyland (in which it is a 49% shareholder) with HK Disneyland. It shares a partnership with the Hong Kong government, and therefore, is accountable to it, as well as its own shareholders. Answer the following questions in complete sentences (no bullet points) in approximately three to four sentences apiece:…

    • 304 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Day 3 Hw

    • 344 Words
    • 2 Pages

    Thus, the best way for Hong Kong Disneyland is to determining differences in the Chinese culture and adopting it; to understand Chinese tourist behavior in depth, then to handle the pressures of local demand in terms of the need of Chinese shoppers and tourists; try to pay more attention to building a relationship with the travel agents.…

    • 344 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Swot of Disneyland

    • 259 Words
    • 2 Pages

    HOW HONG KONG CAN FURTHER STRENGTHEN THE EXISTENCE OF DISNEYLAND IN HK FOR BREAKEVEN SAKE:…

    • 259 Words
    • 2 Pages
    Satisfactory Essays
  • Satisfactory Essays

    Hong Kong Disneyland's advantages: 1. Hong Kong has advantages such as geography, population, adjacent to the largest market in the world. Within 5 hours flying time, covering half of the world's population. 2. well-known brand--Magic Kingdom of Walt Disney World cultural genius lies in its culture around the world to be "United States-processing". Classical inheritance of the culture has a strong sense of self-ability, Disney have cultural capture world of classical culture that last forever tree body, to fight the United States fashion the essence of "production" rather than "writing" mode to bulk sales of 3. Advanced technology and management philosophy of "SCSE" charm at Disney University, is the most typical dialogue exercises training new employees: Instructor: "we all know that McDonald's hamburgers. What did Walt Disney production? " New employee: "Disney to bring joy to people!" "Happy" Disney whether or not it is located in what part of the world, is pursuing a "SCSE" business philosophy, safe (safe), polite (civility), performance (show), efficiency (efficiency). Disney connotation to it: to ensure our guests comfort and safety; our staff polite; ensure that our performances are full of magic; guarantees our business with high efficiency. 4. the Romans do, positive Park localization. Disneyland after transplanted to Hong Kong attach great importance to the Feng Shui layout. Regardless of is paradise entry, also is small to a spent a grass, and a tree a wood, are after Feng Shui Division carefully planning; Disney Company more in Park within Hotel ad hoc a to "five" for theme of "Feng Shui in the restaurant", not only in restaurant layout joined "gold, and wood, and water, and fire, and soil" elements, even meal single also to "five" for theme. Disadvantage: cultural differences; Preparation for 6 years of opening of Hong Kong Disneyland on September 12. Back in 1999, in the face of financial crisis, economic downturn, high unemployment rate in…

    • 507 Words
    • 3 Pages
    Satisfactory Essays
  • Satisfactory Essays

    The venture into Hong Kong by Walt Disney was a simple example of a large successful western company not doing its homework. The case presents a clear picture of the importance of understanding a foreign market thoroughly before doing business there. Several factors led to an unsuccessful first year of operations and a majority of these factors could have been avoided with a better cultural understanding in the planning stages. One of the culture differences that was obvious to Disney was the fact that the children are not familiar with the Disney characters. Disney has established its brand and is a marketing poster child in the United States, however this advantage goes out the window in a country such as china that has sheltered itself from the outside world until recently. Disney thought that making a meager attempt at introducing the characters before the launch of the park would help, however familiarity isn’t synonymous with brand attachment. As listed in Global Marketing Management by Kotable & Helson, “Cultural Distance” is one of the six external criteria for choosing a mode of entry into a foreign territory, which was not accounted for by Disney. Cultural distance also recognizes the fact that different cultures have different expectations. This was also the case with China. As stated in the case, “for the tourists of Mainland China, going to Hong Kong means a shopping experience, and so they choose the cheaper alternative to Hong Kong Disneyland…” The case goes on to allude to the fact that the culture in China is one about dollars and cents – when a Chinese person spends his/her money, they are more interested in what they are physically getting. This is very…

    • 1118 Words
    • 3 Pages
    Satisfactory Essays