Essentials of Business Communication 
Cambodian Mekong University
Essentials of Business Communication (MN117)
Essentials of Business Communication (MN117)
1. In what ways do communication skill acts as a career filter?
Your ability to communicate will make you marketable and continue to be your ticket to success regardless of the economic climate.
2. Would your culture be classified as high-or-low-context? Why?
My culture be classified as high-context, because our country is a country in
ASIA which have very beautiful culture and this culture is very good and have a lot of advantages for the country, so we need to care and maintain our culture for our next generation.
3. What is the definition of “Soft Skills”? What are soft skills you need to have at current work place? Briefly explain.
Soft skills are essential career attributes that include the ability to communicate, work well with others, solve problems, make ethical decisions, and appreciate diversity.
In my current workplace I work as a call center, so I need some soft skills such as: Ability to communicate: I need to know at least two languages, need to be patient, and friendly.
Work well with other: I need to be friendly and help each other.
Ability to solve the problem: I need to be flexible to find solution for the customers. 4. Explain the three steps in the writing process?
Three steps in the writhing process:
Prewriting: The first phase of the writing process involves analyzing and anticipating the audience and then adapting to that audience.
Writing: The second phase of the writing process includes researching, organizing the message, and actually writing it.
Revising: The third phase of the writing process involves revising, proofreading, and evaluating your letter.
Lecturer: Chhin Kona
Cambodian Mekong University
Essentials of Business Communication (MN117)
5. What is bias-free language? Provide several examples of biased language and bias-free alternative?
Bias-free language is language that is
Essentials of Business Communication (MN117)
Essentials of Business Communication (MN117)
1. In what ways do communication skill acts as a career filter?
Your ability to communicate will make you marketable and continue to be your ticket to success regardless of the economic climate.
2. Would your culture be classified as high-or-low-context? Why?
My culture be classified as high-context, because our country is a country in
ASIA which have very beautiful culture and this culture is very good and have a lot of advantages for the country, so we need to care and maintain our culture for our next generation.
3. What is the definition of “Soft Skills”? What are soft skills you need to have at current work place? Briefly explain.
Soft skills are essential career attributes that include the ability to communicate, work well with others, solve problems, make ethical decisions, and appreciate diversity.
In my current workplace I work as a call center, so I need some soft skills such as: Ability to communicate: I need to know at least two languages, need to be patient, and friendly.
Work well with other: I need to be friendly and help each other.
Ability to solve the problem: I need to be flexible to find solution for the customers. 4. Explain the three steps in the writing process?
Three steps in the writhing process:
Prewriting: The first phase of the writing process involves analyzing and anticipating the audience and then adapting to that audience.
Writing: The second phase of the writing process includes researching, organizing the message, and actually writing it.
Revising: The third phase of the writing process involves revising, proofreading, and evaluating your letter.
Lecturer: Chhin Kona
Cambodian Mekong University
Essentials of Business Communication (MN117)
5. What is bias-free language? Provide several examples of biased language and bias-free alternative?
Bias-free language is language that is