Employee Attitudes and Job Satisfaction

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Assignment on: Employee Attitudes and Job Satisfaction

Done by: T.K. Cédric Wan Wing Kai(081461)

Cohort: BSc (Hons) Human Resource Management 09 Part Time

Table of Contents
Introduction……………………………………………………………………………………………………..3
Employee Attitude……………………………………………………………………………………………4 * Features of Attitudes………………………………………………………………………………………………………….4
Attitudes, Opinions and Beliefs……………………………………………………………………….5
Factors in Attitude formation………………………………………………………………………...6
Methods of Attitude change…………………………………………………………………………….6
Values and attitudes……………………………………………………………………………………….7
Values and Behavior……………………………………………………………………………………….7
Attitude of employees towards the organization…………………………………………..8
Job Satisfaction………………………………………………………………………………………………9
Job Design………………………………………………………………………………………………………9
Models of Job Satisfaction……………………………………………………………………………..9 * Affect Theory………………………………………………………………………………………9 * Dispositional Theory……………………………………………………………………………………………………….10 * Two-Factor Theory…………………………………………………………………………………………………………10
Measuring Job Satisfaction………………………………………………………………………….11
Superior-Subordinate Communication……………………………………………………….11
Relationships and Practical implications…………………………………………………..12
Employee Attitudes in Relation to Job Satisfaction………………………………….12
References………………………………………………………………………………………………...13

“Job satisfaction is an attitude, but researches should clearly distinguish between cognitive evaluation which are emotions, beliefs and behaviors”, Weiss(2002)
Introduction:
The way one is satisfied with one’s job depends on many factors. Both internal and external factors affect the attitudes of employees which lead to satisfaction or dissatisfaction in one’s job.
What makes employees happy? Are they more productive when happy or less productive when happy?
What are the causes of employee attitudes? What is the impact of positive and negative job satisfaction on the employees? How to influence



References: http://www.wikipedia.org http://www.scribd.com Essentials of Organisational Behavior by Stephen Robbins, Timothy Judge http://books.google.com

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