Explain the Supreme Court standard of the ultimate seizure, “i.e. deadly force as determined in the case of Tennessee v. Garner…
CSR strengthens brand loyalty. Consumers that value CSR will view a business more positively, and as a result their positive opinions will cause them to be more loyal to the brand. These same consumers are also likely to share these positive experiences and opinions of the company through word of mouth; an effective form of advertising. Part of being CSR is ensuring the well-being of workers. If the workers and staff are happy and safe, they are more likely to increase productivity. Being CSR also forms better public relations, particularly if it believed to be sincere. When a company is CSR they have a competitive advantage. If the opposite is true and the competition is CSR, being CSR can help them to stay competitive, instead of being at a disadvantage. These benefits, however, do not come without their drawbacks. It is costly to participate in CSR, both money and effort wise. Becoming CSR is like an investment, and not all companies have the necessary liquidity to do so. The benefits of CSR also tend to come gradually. As a result, for some companies, these long-term benefits are not desirable because they want immediate results. Without the necessary time, money and patience, participating in CSR could actually harm a business. Being CSR may also deviate from the focus of a business. CSR initiatives must be carefully planned and executed to ensure positive results and good public relations. Even for companies who can afford to be CSR, like Walmart, could face more drawbacks than benefits. The structure of the business and its profits are essentially founded on behaving socially…
Many companies fail to imply a good effective CSR to a business and this can have an overall effect on the company’s process. CSR is basically for a company to have an overall positive impact on the environment, consumers, employees, stakeholders and communities. I will be discussing and implying sources and concept to my chosen company Primark and discuss where they failed to add CSR to their company. A good use of CSR in a company can be the fulfilment of social or environmental goals, as opposed to a business that tries to achieve its financial goals while minimizing any negative impact on society or the environment. These businesses are called Social Enterprises.…
* Visser, W., D. Matten, M. Pohl, Nick Tolhurst (eds.) (2008). The A to Z of Corporate Social Responsibility. Wiley. ISBN 978-0-470-72395-1.…
There are many reasons why Social Responsibility is important to any company that is built on ongoing success. “Good things do happen to good people”. (Taylor, 2010). Corporate Social Responsibility can make ALL the difference to a company’s competitive position. Initiatives such as pro-bono work, philanthropy, support for community-building initiatives and environmental awareness can add significant value to your company, and if the program is well designed, the benefits far outweigh the costs.…
CRM is short for communication relations management, it is a model for managing a company’s interactions with current and future customers. When a city department is contacted for help CRM infrastructure behind the answers they receive. The CRM provides calls to be routed to the right person and then follows up to confirm that action was taken. It provides a full view of a customers data by allowing a database to be created of problems and solutions, so that changing trends can be addressed.…
for CSR motives is briefly introduced. This gives an overview of why companies engage in CSR…
The principles and practices of CSR have been the focus of great attention and examination in the management literature for over three decades. Similarly, for…
CSR can serve as a vehicle for business improvement and building of competitive advantage for SMEs.…
In organizations, social responsibility is a system of self-regulation that businesses have implemented as part of their corporate integrity. CSR stimulates organizations to developed the means necessary to observe the “public’s social perception of them as a responsible business” (Davis). In turn a well-organized and managed CSR will create “social and environmental value” (Rangan, Chase, & Karim, 2012). The goal or objective of a good CSR is to support the business, reduce operating costs, promote a positive impact of customer, community, and employee responsibility, and to improve the relationship with its key stakeholders and customers. First, the company needs to determine the top business objectives in order to develop CSR goals. The strategy and focus that I feel are important to a successful business be to fully understand the customers, focus on the right issues, the company’s core purpose. The importance of fully understanding a company’s customer base allows for product change over a life span as well as the customer needs. With focuses on the right issues, corporate responsibility and sustainability may apply to a few issues all the way to a wide range of issues. Issues such as energy costs and fuel prices, affordable healthcare are a few of the more popular issues to consider.…
Company Background The official name the company is Mitsubishi Motors North America, Inc. Until the late 1990s, Mitsubishi Motor Sales of America Inc. was only about cars.The parent company is Mitsubishi Motors Corporation (MMC), which is a Japanese company with German-American alliance partner and is a multinational manufacturer and distributor of automobiles, buses, parts and power-trains. Customer Relationship Management (CRM) CRM is a cross functional enterprise system that integrates and automates many customer serving processes in sales, marketing, and customer services that interact with a company’s customers. It also creates an IT framework of Web-enabled software and databases that integrate these processes with the rest of the company’s business processes. CRM helps companies to become customer-focused businesses. Why did Mitsubishi Motor decide to implement CRM? Executives felt that company lacked a customer focus. Customer service was very poor More than 18 service lines customers had to navigate to get help. Customer service department was costly and inefficient.…
In recent years, increasing number of customers and businessmen start to concern about the ethical issues in businesses. Although the main purpose of business is to make profits, the social influence of it also appears to be focused by a large proportion of customers and businessmen. Corporate social responsibility (CSR), which is closely connected with this concentration, was put forward in 1953 with the meaning of interacting social, environmental, and economic considerations into the decision-making structures and processes of business (Industry Canada, 2013). Although criticized, there is a business case for CSR because it could enhance customers’ loyalty, improve corporations’ reputation, and reduce the turnover of employees. This essay will firstly define and critically discuss key influences of CSR towards its business aspect, and then clarify whether there is a business case for CSR.…
According to Gartner Inc., the provider of research and analysis on the global information technology industry, the estimated size of the CRM software market in Europe, the Middle East, and Africa was approximately $2.3 billion in total software revenue in 2006. The forecast indicated that the market will have an annual growth rate of 11.3%, which will result in revenue of approximately $3.9 billion by 2011. Companies based all over the world are developing their own approaches to the CRM business strategy in order to increase their efficiency and effectiveness in operations. With the wide spread of CRM, problems and issues examined in this study are apparently not unique to the U.S.…
CSR is an important issue for companies in this day. In the past, many companies just put their eyes on their profit. They little considered social responsibility. In recently years, some experts point out that CSR can help corporations to make business growth. Within CSR, corporations will put social responsibility in front of making profit. Trough having CSR, they will consider their customers more and therefore, the products, services etc. will be made a lot of improvement. Employees are also more responsible for their customers and the company (Hsu Cindy, 2008). Hence, it has become a strategic issue for the companies and affects them to do business. Many organizations have rebrand CSR into their core value (Sharama S, Sharma J, Devi A, 2009). However, in the other hands, some researches disagreed with CSR and pointed out its disadvantages (corporate watch report, 2006). For example, CSR may cause additional cost to business, and the explicit costs of corporate social responsibly are minimal (Moskowitz, 1972). If CSR can affect a corporation, it can also make impact in industries.…
CRM kan opfattes som en disciplin, hvor der udelukkende er fokus på styring af salgs- og marketingaktiviteter over for kunden. Det har gennem tiden udviklet sig fra at være en simpel registrering af kundedata (telefonnumre, adresser, navne) til at være en forretningsmæssig disciplin med ”fokus på den individuelle kunde fokuserende på marketing, salg og service” [1]. Mange har historisk sat lighedstegn mellem CRM og IT-systemer, men dette er en meget smal og begrænsende fortolkning af begrebet.[2]…