Communication And Crisis Paper

Topics: Nonverbal communication, Communication, Public relations Pages: 4 (882 words) Published: December 15, 2014


Communication and Crisis Paper
Sonya Barkers
HCS/320
September 15, 2014
Tracie Schroeder

I will hold a brief press conference to ensure the community we are doing all we can to get this crisis taken care of. In order to try and put the public at ease, I will ask the Governor and Director of the Water Waste Manger to attend this press conference. It is my job as the Emergency Management Office to put a group together that will be communicating inside and outside the organization during this crisis. Potential advantages and challenges associated with communicating within the organization and with the public and private sectors during this crisis situation. First on the agenda is to acquire the use of the Barkers Group. This particular organization has offered training to come in and help us deal with “crisis communication training and media crisis training”. The Barkers Group will teach us how to respond to television and radio criticism. We will become familiar with what to say, and most importantly what not to say. There will be questions we are not prepared to answer. We will learn how to avoid these types of situations so we won’t make matters worse. Crisis situation we are aware that every circumstance is fragile. We must be able to convey knowledge about the crisis and be able to communicate through a crisis. The Barkers Group will help us in the areas typed in the memo. A challenge that may occur is making sure the reports about the water are kept at a level of assurance and the matter is being handled. As the director of the regional Emergency Management Office the last thing I want to do is cause a panic. I am willing to give adequate information that satisfies the public and the media. My team will be doing research into finding out why and getting knowledge as to why and how our water supply was contaminated. Communicating information about possible life threatening issues can be difficult, but if it is not done...
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