Chapter 4

Topics: Cross-cultural communication, Communication, Nonverbal communication Pages: 9 (1765 words) Published: October 15, 2014
Universidad Autónoma de Nuevo León
Facultad de Contaduría Pública y Administración
Lic. en Negocios Internacionales

Chapter 3 & 4
“Understanding the Role of Culture”
“Communicating across Cultures”

Juan Carlos Rositas

Saúl Alejandro Morán Salas1488543
Jesus Alejandro Gonzalez Chávez1453827
Vanessa Yamileth Lozano Castro1486174
Noe Abraham Pérez Moreno1492416
Manuel Emilio Revilla Lira1494784
Mónica Alejandra González Cavazos1576357
Oscar Antonio Hernández Ojeda1426706

Cd. Universitaria de Nuevo León, a 17 de Septiembre 2014
Understanding the Role of Culture
Chapter 3

Discussion Questions
1. What is meant by the culture of a society, and why is it important the international managers understand it? Do you notice cultural differences among your classmates? How do those differences affect the class environment? How do they affect your group projects? Cultures are different around the world maybe we can see differences, it is important that managers know it because in their enterprise 2. Describe the four dimensions of culture proposed by Hofstede. What are the managerial implications of these dimensions? Compare the findings with those of Trompenaars and the GLOBE project team

The four dimensions are power distance: This refers to the degree of inequality that exists and is accepted – among people with and without power. Individualism: This refers to the strength of the ties people have to others within the community. A high IDV score indicates loose connections

Masculinity: This refers to how much a society sticks with, and values, traditional male and female roles.

Uncertainty/Avoidance Index: This relates to the degree of anxiety that society members feel when in uncertain or unknown situations. High UAI-scoring nations try to avoid ambiguous situations whenever possible 3. Discuss the types of operational conflicts that could occur in an international context because of different attitudes toward time, change material factors and individualism There need to be some standards to follow in the international context, an enterprise need to know the culture of every place where they have a company. The company need to respect customs, attitudes etc. 4. Discuss how internet and culture interact. Which most affect the other and how? Give some examples.

In fact internet is a connection for the cultures, the internet allow us to be connected around the world, for example we can have a chat with any person of the world only using a social network.

5. Discuss collectivism as it applies to the Japanese workplace. What managerial functions does it affect? The collectivism would affect the performance of each person, because no all of them work in a team, some depend of others and the work does not go in the best way. 6. Discuss the role of Islam in cross-cultural relations and business operations The Islam makes the function of unifying cultures via kind of customs, traditions, it gives peace and a comfortable environment to work in a better way.

Case Questions
Australia and New Zealand: Doing Business with Indonesia Fahmy 1. Using this case and the cultural dimensions explored in this chapter, discuss some of the ways in which citizens of Australia and New Zealand are members of cultures very different from any other in Asia. Based on the things I read on this text I see that Asian people is more sensitive, they focused on the feelings and all things, for example they try to make their employees to feel good, in a good behavior, with a psychology measurement to have them in good statement

2. In what respects is the Indonesian archipielago unique in Asia? Yes, it is unique but only in terms of extension and diversity

3. What characteristics in Indonesian workplaces are referred in this profile? The characteristics are that the Indonesian people needs are covered immediately, is a...
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