Case Study 13: Leading Effecctive Teams
Leading Effective Teams
Week 7
MG365 Organizational Behavior
Leading Effective Teams
Review of the Case
You work for Soda Can Company as Executive Director of Stores. Because your company is opening up a new store in 60 days, you have worked quickly to put together a strong team. While not all of the team members you have chosen have a lot of experience, they do have strong performance records. You have also chosen two or three newer employees to the company that have demonstrated eagerness and a desire to learn.
Although the store has been meeting its performance expectations since it opened, you have started receiving complaints from your seasoned staff members on the team about the story manager you selected. One of the complaints involved an accusation of bullying by the store manager. Even the company’s newer employees have started asking you questions involving company employee behavior standards and the behaviors they have observed of the store manager.
You have gone to lunch with your boss, Elizabeth Zone, and she has asked you about the new store. She wants to know how the new location is doing. You now need to let her know what is going on and how you plan to address the situation and keep the store’s performance level where is expected to perform.
Facts * You work for a company, Soda Can Company, that is opening up a new store location in sixty days. As the company’s Executive Director of stores, you must pull a strong and effective team together quickly. * You pull a team together of experienced people that have strong track records and new people that show and eager attitude and desire to learn. * The store is currently meeting its performance expectations. * You have started receiving complaints about your store manager from one of your experienced workers, one of which includes bullying. * You have received questions regarding the normal behavioral standards expected of your company’s managers from your
Week 7
MG365 Organizational Behavior
Leading Effective Teams
Review of the Case
You work for Soda Can Company as Executive Director of Stores. Because your company is opening up a new store in 60 days, you have worked quickly to put together a strong team. While not all of the team members you have chosen have a lot of experience, they do have strong performance records. You have also chosen two or three newer employees to the company that have demonstrated eagerness and a desire to learn.
Although the store has been meeting its performance expectations since it opened, you have started receiving complaints from your seasoned staff members on the team about the story manager you selected. One of the complaints involved an accusation of bullying by the store manager. Even the company’s newer employees have started asking you questions involving company employee behavior standards and the behaviors they have observed of the store manager.
You have gone to lunch with your boss, Elizabeth Zone, and she has asked you about the new store. She wants to know how the new location is doing. You now need to let her know what is going on and how you plan to address the situation and keep the store’s performance level where is expected to perform.
Facts * You work for a company, Soda Can Company, that is opening up a new store location in sixty days. As the company’s Executive Director of stores, you must pull a strong and effective team together quickly. * You pull a team together of experienced people that have strong track records and new people that show and eager attitude and desire to learn. * The store is currently meeting its performance expectations. * You have started receiving complaints about your store manager from one of your experienced workers, one of which includes bullying. * You have received questions regarding the normal behavioral standards expected of your company’s managers from your
References: “Text” - Hersey, Paul, Kenneth H. Blanchard, and Dewey E. Johnson. Management of Organizational Behavior. Ninth ed. Upper Saddle River, New Jersey: Pearson Prentice Hall, 2008. Print.