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Business Strategy

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Business Strategy
Supply Chain Management
Chapter 5
Network Design in the Supply
Chain

5-1

Outline
A strategic framework for facility location
Multi-echelon networks
Gravity methods for location
Plant location models

5-2

1. Network Design Decisions
 Facility role: What role should each facility play? What processes should be performed at each facility?
 Facility location: Where should facilities be located?

 Capacity allocation: How much capacity should be allocated to each facility?  Market and supply allocation: What markets should each facility serve? Which supply sources should feed each facility?
 (How many plants, DC’s, retail stores, etc. to build?)

5-3

Dell, Inc.
 Designs, develops, manufactures, markets, services and supports a range of computer systems, including





enterprise systems (servers, storage and networking products and workstations), notebook computer systems, desktop computer systems software and peripherals.

 Services that help maximize information technology (IT), rapidly deploy systems and educate IT professionals and consumers.
 Financing alternatives, asset management services and other customer financial services for its business and consumer customers in the United
States through Dell Financial Services L.P., a joint venture between Dell and CIT Group, Inc.
 The Company is generally managed on a geographic basis: the Americas,
Europe and Asia Pacific-Japan.

Vital Statistics
Founded in 1984
Employs 83,000 people worldwide
Revenue: 60.70 B
Enterprise Value: 19.2 B
Profit Margin: 3.36%

History
1984
1985
1990
1994
1997
2007

Founded by Michael Dell
Assemble & market own PCs
Sell through retail outlets
Withdrawn from retail
PC outsourcer back to retail channel

Success
Focus on delivering the best possible customer experience by directly selling computing products and services online

Business Model
Direct sales
– Direct customer

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